2008 has ushered in the golden period for professionals working within a Windows platform computing environment. With an avalanche of releases dubbed the "Global Launch Wave", the Microsoft IT community has geared up for one of the most important enterprise launches ever in its history. At Developer Summit 2008 (http://developersummit.com/conference.html#dotnet), be a part of this golden period of bleeding-edge enterprise development solutions that use Microsoft's powerful developer tools, frameworks, and platforms. From Visual Studio 2008 and .NET Mobile to BizTalk Server and SharePoint 2007, you will come back to work more productive and valuable to yur company. So if you're keen on taking your knowledge and you capabilities beyond mere industry standards, you know where you need to be! The confirmed and scheduled talks at Great Indian Developer Summit 2008 is now online here: http://developersummit.com/summitSchedule.html
Hello guys,As I have read the Facebook messenger could integrate with UCCX to handle chat as webchat support,. there is a webhook on Facebook that instructed us to write the CCP URL with HTTPS as a Callback URL after writing the tokens from UCCX to FB and...
You can use the CLI command 'show risdb query sip' to check the status of SIP Trunks on Cisco Unified Communications Manager (Unified CM, CUCM).
admin:show risdb query sip
----------- SIP Information -----------
Number of SIP entries: 1
I am currently working on separating our Contact Center users from our Corporate Users via LDAP Custom Filters so that we can apply specific Feature Group Template to our Contact Center users and a specific template to our Corporate users. I did not...
This event had place on Thursday 22, October 2020 at 10hrs PDT
Contact Center call flows are fundamental to the successful implementation and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) dep...