Alternatives to CUCM Top N

[Dean O'Meara]

Hi,

One of our customers are asking for information on:

Top and Bottom N Utilised Trunks

Top N Call Failure Locations

Endpoints with Service Quality Issues

We know that these features are only availiable for CUCM - The customer is using Cisco VCS so this information is not populated. Does anyone know if there is a VCS based equivalent?

Thanks

[jiwhitte]

Hi Dean,

We do have the top 10 Endpoints with Service Quality Issues (jitter, packet loss, and latency) in the end user impact dashboard for Prime Collaboration Assurance.

Regards,

Jim Whitten, Product Manager

[Dean O'Meara]

Hi.

Thank you for your reply.

Can you tell me where abouts this is located as I am struggling to find ths.

thanks

[jiwhitte]

You will find the details in the Prime Collaboration 10.0 Assurance Guide http://www.cisco.com/en/US/docs/net_mgmt/prime/collaboration/10.0/assurance/advanced/guide/bk_assurance_guide_advanced_chapter_010100.html

Jim