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perrymcgrew
Beginner

Are Jabra / Plantronics Headsets CUCM v10 compatable?

recently upgraded to 10.0(1).   Our Jabra and Plantronics Headsets on 7975 / 7970 phones are not working the same as on CUCM v9. 

Symptoms > While using a headset with hook control enabled, if you put the call on hold, try to transfer, or conference. It disconnect the headset.

Any one else seen this?  We have question in with Jabra and Plantronics support as well.

Thx.

2 REPLIES 2
keglass
Rising star

Perry,

Thank you for posting to the Collaboration Community. I see that you have sent this feedback to Jabra and Plantronics support, and I recommend you post to the Cisco Support Community, as well, if you haven't done so already.

Cisco Technical Support Forum

Hope that helps.

Kelli Glass

Moderator for the Cisco Collaboration Community

CHRIS CHARLEBOIS
Enthusiast

Did you ever get an answer for this?  We are experiencing as well.

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