I have an ATA 186 which I've configured as a PLAR phone, using this method:
It works a treat, someone picks up the analog phone connected to the ATA and it uses a translation pattern to autodial a certain number which is forwarded to voicemail and the person on the phone hears a pleasant message telling them something.
However, business needs made me use this ATA for other uses and it was eventually replaced with an ATA 187, I configured it in exactly the same way, however the PLAR feature didn't work. I could manually dial the recipient number, but the translation pattern didn't kick in.
Could it be related to the 187 using SIP as opposed to the 186 using SCCP?
I'm not impressed with the 187. It looks good, but doesn't even draw PoE
Hi
As I understand the problem is that SIP phones is that they don't signal offhook to CUCM the same way as a SCCP phone does so they won't hit the blank translation rule.