02-21-2011 01:41 AM - edited 03-19-2019 02:27 AM
Hi all,
i have ATA 187 and cucm 8.5, the second line is registerd to the call manager, but the firts line can not registerd to the cucm.
Any ideas????
Thanks
02-22-2011 12:12 AM
Hi Skarahasan,
Based on infor provided I'm not able to provide you with a solution. Some hints that may help you to investigate this furhter:
- check sniffer trace from the registration to see where it is failing
- check the phone web page to see what configuration it has loaded
- check the detailed cucm traces to see why the registration request is getting rejected (if it is sent by the ATA)
- check how many devices have this problem, try to delete/readd
- verify mac addresses used are correct
06-20-2011 05:36 AM
Hello,
Cisco released a new software image for the ATA 187 - Version 9.2.0.0.1
Here are the release notes:
The most of the bugs are fixed in this version. The download is not still available for public, but I opened a TAC-Case and the Support Engineer sends me the image file via email.
Kind regards,
Marcel Ammann
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