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Attendant Console 9.0 Support for Business Edition and CUCM Express

yiqinc2004
Beginner
Beginner

Does cisco have any documentation on support for Cisco Unified Attendant Console (orderable using L-CUAC9X-ATT-CON)  on Business Edition 6K (9.0 Version) and CUCM Express??

Although CUCM Ordering guide states that "Cisco Unified Attendant Consoles version 9.0 are compatible with Cisco Unified Communications Manager versions 8.0(1) through 9.0(1)." , is it safe to assume that Cisco Unified Attendant Console is supported on UCM Express and Business Edition 6K ??

1 ACCEPTED SOLUTION

Accepted Solutions

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi there,

For BE6000 the answer is yes

BE 6000 consists of the following foundational elements:

  • Cisco Unified Communications Manager
  • IM & Presence
  • Cisco Unity® Connection
  • Cisco Unified Provisioning Manager Business Edition
  • Cisco UC Virtualization Hypervisor
  • Cisco Unified Computing System C200 M2/C220 M3 Rack-mount server.

Following applications can be optionally added to Cisco Business Edition 6000 solution.

  • Cisco Unified Contact Center Express
  • Cisco Unified Attendant Consoles
  • Cisco Emergency Responder
  • Cisco Telepresence Video Communication Server (Supported only with UCS C220 M3)

http://docwiki.cisco.com/wiki/Cisco_Business_Edition_6000

And for Communications Manager Express the answer is no

Cisco Unified Attendant Console Business Edition  Version 9.0 is supported on Cisco Unified Communications Manager  Versions 8.0(1) through 9.0(1). Cisco Unified Communications Manager  Express is not supported. For Cisco Unified Communications Manager  Version 7.1(5) support, please use Cisco Unified Attendant Console  Business Edition Version 8.6.2.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/product_data_sheet0900aecd805e6a5f.html

Cheers!

Rob

"And if I should fall behind
Wait for me" - Springsteen

View solution in original post

2 REPLIES 2

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi there,

For BE6000 the answer is yes

BE 6000 consists of the following foundational elements:

  • Cisco Unified Communications Manager
  • IM & Presence
  • Cisco Unity® Connection
  • Cisco Unified Provisioning Manager Business Edition
  • Cisco UC Virtualization Hypervisor
  • Cisco Unified Computing System C200 M2/C220 M3 Rack-mount server.

Following applications can be optionally added to Cisco Business Edition 6000 solution.

  • Cisco Unified Contact Center Express
  • Cisco Unified Attendant Consoles
  • Cisco Emergency Responder
  • Cisco Telepresence Video Communication Server (Supported only with UCS C220 M3)

http://docwiki.cisco.com/wiki/Cisco_Business_Edition_6000

And for Communications Manager Express the answer is no

Cisco Unified Attendant Console Business Edition  Version 9.0 is supported on Cisco Unified Communications Manager  Versions 8.0(1) through 9.0(1). Cisco Unified Communications Manager  Express is not supported. For Cisco Unified Communications Manager  Version 7.1(5) support, please use Cisco Unified Attendant Console  Business Edition Version 8.6.2.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/product_data_sheet0900aecd805e6a5f.html

Cheers!

Rob

"And if I should fall behind
Wait for me" - Springsteen

Thanks a ton rob. Your responce was very helpful.

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