I have an existing Python script to change call forward all destination that was reliable on a prior CUCM version but is unreliable on CUCM 11.5. The number appears updated in the GUI but the calls fail as if the number is undefined. Toggling the call forward all to voicemail on and off restores the CTI route point function. I see no issue with script. The problem is 50/50 whether it works or not.
I have determined that Python is malforming the XML with DOS format inputs. The problem only appears in the XML output and not by comparing variables inputs.
The script functions enough to display the destination number in the GUI, but is not sane.
Direct command line input to the Python script does not cause the issue.
The forward list is created by other people if someone wants to know why a DOS text file is used for input. We will convert the file to Unix before running the script. We have also recently migrated to an E.164 dial plan introducing '\' to directory numbers which may contribute to the problem.
Confusing problem as the script did not outright fail with bad input.
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This document describes the details about the Cisco Collaboration Endpoint software upgrade error “File too large”, and guides through the possible workarounds to upgrade the endpoint to the desired version.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...