Backup CUE 8.x and restore to CUE9.x failed

[samhopealpha]

Hi Everybody, 

I have backup the CUE 8.x file, and trying to restore to CUE 9.x 

but the result is failed. 

Any idea? or is there any requirement / document related to this scenario?

Thanks in advance

Sam

[Vaijanath Sonvane]

Are you trying to migrate from Cisco Unity Express 8.x (SRE) to Cisco Unity Express Virtual 9.x? Have you checked this guide:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel9_0/install/cue_install_book/cue_install_book_chapter_01011.html#task_FABF70FF5A844885A2224F709CB89144