Unified Communications Infrastructure

Hi, The ISP provider informed us fraud calls were coming from our auto-attendant 800 number.  Is there a way to block international calls in CUC? I found some information informing of the CUC restriction tables but it seems the numbers will have to b...

HiI have CUCM 8.5Is it possible to configure one number XXXX so when I dial number XXXX I call many user(predefined group of user) simultaneously ?Regards

Hello All, Can you help please me to fix a jabber issue? The customer recently upgraded the jabber from 12.0.X to 14.0.X, CUCM and IM&P version is 12.5 which is compactable with jabber 14.0.X as per Cisco CSR. But whenever the user is login into the ...

I have observed an issue with delay and RTP stream interruption during a third incoming call from PSTN, whether directed to UCCX or an IP phone.here is the log and the capture.

How to check the version in Cisco Unity?

I am running a 2-node v12.5.1.15900-5 IM&P set up. CUP Certificates are CA-Signed and set to expire on 5/19/23 (generating new ones early as I had several CA-Signed IPSEC certs expiring on 4/21 so I wanted to group them all together) I generated CSRs...

Hello, in changing users Unified Messaging account from on-prem to Office 365 is there a way to migrate multiple users at once or am I Doomed to one at a time?  THANKS in advance!

Hi,We have requirement that one user Voicemail should forward to 23 participant jabber device. I configured the Private Distribution list for that voicemail box but no one receiving the VM on their jabber device?Can someone help in this, Thanks in Ad...

Usually, to update the Jabber configuration, user needs to go to the application -> settings -> update configuration. Is there a way to do this from the server? For example, through the command line?I really need this in my build. I would be grateful...

I have a new CUCM that I am configuring. I have a simple routing config set up, and CUCM-to-CUCM calling is working fine (3-digit numbers). Notably, this config is all-internal - it's never being routed to PSTN.I have 5-digit extensions on SfB. I wan...

Help!I'm facing an error while upgrading Cisco Unity Connection 8.5.1.10000-26 to SU2 (8.5.1.12900-7).  When it's trying to download the SU2 file (UCSInstall_UCOS_8.5.1.12900-7.sgn.iso ) to Unity Connection after 2GB I get this error:Error encountere...

When configuring a new Unity Voicemail Account I receive this message : The phone number or extension has already been assigned to some other object. I understand that this means that the 10 digit number I am trying to configure as the alternate exte...

Hello All, I need your help please .I have a cisco jabber is function well on MRA , and on local network without problem .But when i connected jabber on VPN i have a problem i can't receive a call .Senario : -Jabber on VPN can't call jabber on local ...