Unified Communications Infrastructure

I have two BE7K M4 servers, one hosting my publishers for CUCM, CUC, and CER, as well as one CUCM subscriber; and the other hosting subscribers for CUCM, CUC, and CER. All VMs are v11.5. About a month ago, the M4 hosting the subscribers died due to a...

Since the PIMG is EOL, I have a Unity Connection integration question.  Is it possible to integrate Unity Connection via SIP to a Nortel CS1000 such that calls to and from voicemail will be delivered and MWI will light on the Nortel phones?I have che...

We have Cisco Attendant console 14.0.2.2225 and this very annoying issue.Our Receptionist operators are able to see the incoming calls but when they double click to answer, nothing happens, the call continues to ring and eventually dropped. The appli...

As my title suggests, with TMS going out the door, rather than focus on palming an on-premise meeting scheduler to some other vendor, why not just scale up Cisco Meeting Management? The latest version 3.9 is pretty snazzy and works well intertwined w...

Hello,   currently - in our new customer deployment - we are hitting the Bug CSCut91464. It means, that when the primary expressway-edge node (cluster with 6 nodes) is down, phone services from each jabber for mobile client cannot register to cucm - ...

The customer is using CUC 12.5.1.13900-35I need to figure out which trace/log to use to see specific details about a given message.  Specifically a lot that shows that a caller started leaving a message at X time and that the message stopped recordin...

Hello everybody. Customer has a UNITY server unable to save voice mails because it reached 95% use on logging partition. Unity version 12.5.1.11900-57, only one Publisher. On RTMT I modified high/low watermark level to 40/30, and I restarted " CIsco ...

Hello, We're deleting users using the csp_subscriberdelete stored procedure sent via soap to CiscoUnityDb Given a user that has been imported from: Import Users > select LDAP server > list users, select and click import If I delete it from Unity, the...

I have been trying to debug an issue where return calls to CER (913XXXXXXXXXX) are being sent to the onsite alert phone # instead of the calling station. I have been looking at the config guides, and I can't find where it says anything about that. Is...

Hi, We're receiving RTMT alerts for the common partition being full on our CER device.  I'm unable to locate documentation for deleting the unwanted logs.  Can someone provide the procedures for this task, screenshot attached looks like multiple logs...

Hello, Is it possible to identify a caller entered in the personal directory of a telephone extension registered in cisco cucm, or by using the imagicle solution with cucm?