Unified Communications Infrastructure

I have a clarification regarding voice licenses, specifically in relation to our SIP trunk setup. If we have a SIP trunk with 10 calling sessions, it is my understanding that the number of licenses for our Cube licenses and the IVR port count should ...

I think the answer to this is going to be no but just want to check. Other SBC vendors, such as Ribbon, offer a feature where the SBC can look at the called number in a received SIP Invite and then do a look up against Active Directory and route the ...

I'm setting up SIP trunks on a CME system using sip phones. I've updated the IOS to c2900-universalk9-mz.SPA.157-3.M8.bin to take advantage of SIP tenant profiles. The SIP trunk appears to be up and registered.CME#show sip-ua register status tenant 2...

Hi, everyone. We have CUBE running on an ISR4331 with software version 17.06.05. We have not converted this to Smart Licensing yet, but ran into an issue when we lost connectivity to our ISP (not our SIP carrier). We could no longer make inbound or o...

Hello, I'm giving support to a customer that have a Cisco voice router 3825 running IOS version Version 12.4(7b) They are trying to configure some sip commands and they seem to be not availabl in the router: For example: 'ip address trusted list' and...

Dear Cisco Support Community, I'm reaching out to seek assistance regarding a call-blocking issue I'm encountering on my Cisco 2911 Voice Gateway. Here's a breakdown of the situation: Issue: I have a requirement from a client to block calls from an e...

I feel like I should know the answer to this question but am a little confused so here goes. I have a SIP trunk from a telco provider into a Cisco CUBE.   I have an access list inbound on the interface that blocks non-standard RTP ports.   On this tr...

FolksWe have upgraded our 4331 from version  16.9.5 to 17.9.4aEverything is working - however we are running a CUE application and now that module wont activate. % Error: Virtual service cue is not activatedXXXX-4331-VoIP(config-virt-serv)#activate% ...

Does anyone know whether the RJ-11 analog ports on these gateways are 4 PIN or 2 PIN variant please? I would like to connect it back to a cabling frame meaning I need to buy an RJ-11 to RJ-45 cord.I cannot find my info in the hardware installation gu...