Unified Communications Infrastructure

HelloI have two CUPS subclusters. The cluster at the main site contains the pub and one sub. Cluster and the 2nd site contains two subs. They are in HA mode and set to Active-Standby for assignments.I would like all new users I license in CUCM be ass...

HI ,I am going to upgrade CUCM IOS ver from 7.0.2.20000-5 up to 7.1.5b(Su5) . but at customer end two CUCM is configured in Cluster .about this activity i have some queries as follows .1) I am don't know the IOS up gradation procedure . kindly share ...

Hi GuyzI am stuck to configure Cisco 7936 conference station with Callmanager Express 8.6.There is no load file in CME 8.6 for Cisco 7936.  While checking the below link: it is mentioned Cisco Unified IP Conference Station 7936and 7937See software...

Hi TeamI am validating contact one of my Personal users, however in the Mobile field appears somewhat different from what is found in the field that is IPPHONE with which I have mapped it, you know it takes? To test everything as IPPHONE entered.Than...

Where do I find the Cisco bill of Material tool for UCCE?

Hi,I am configuring a new CMBE 5000 and I need to install the spanish locale (CMBE and phones). The only locale I could found and install was the unity locale, but I can't find any CMBE local. I can't either install phone's locale:In a CMBE 8.6 versi...

I am trying to setup a new Call Handler that will eventually be used to help eliminate bogus 911 calls.  I don't want to mess with 911 translations until I have this part working.I have created route point 8005 which transfers to a Unity call Handler...

Wanting to know when someone clicks to call from IM, is there any way to indicate to the called party that the call was initiated from IM client? 

Hi all,I’ve setup Presence 8.6.4 and am using the Jabber for windows client. I can send IM and make calls between the clients with the ‘Client Services Framework’ configured as there device in CUCM.The problem is when they are on a call the presence ...

Hi Team,we have recently migrated from Cisco Unity 4.0 to Unity Connection 8.6. What i found is Unity IP Fax is not supported in Unity Connection, is there any workaround for this?RegardsMAC