Unified Communications Infrastructure

I just set up a Call Manager on a VmWare server for a lab. My license server is started, and all services are activated and look great. My only issue is when I try to add a Cisco IP phone, it will not actually add the end point device. Do I have to g...

Guys,One for the Unity Gurus, due to a migration we need to change the unityadmin account name on our Unity 7 server.Is this possible without rebuilding.For instance we have siteunityadmin and want to change it to regionunityadmin. What issues will t...

I  just want to get some help from you regarding voice messages in email using IMAP, it's can't be open using media player and Itunes.

This seemed to happen after the last update. The Android Market starts to open and Flashes an error message really quick - cant read it but looks like a force close type message.... Has anyone else run into this?

Hi all, I would like to know, in Cisco call manager, is there anywhere can I check the utilization of the concurrently call for particular e1 card per time?Based on the RTMT graph, I noticed the calculation is based on per hour basic. But it does not...

So knowing full well that this is an unsupported software, I am reaching out anyway.  I find myself in a pickle at my new company.  We are still running Call Manager 6.1.5.11900-13 (don't ask) and we have many users using Attendant Console.Last week,...

we are looking for monitoring of CME using CUOM and CUSM, ports details mentioned in Cisco documents is between CUCM and CUOM, details between CME and CUOM/CUSM are not there, Can any one look for details.

Greetings,Need some opinions...DNs for a Line Group appear on about 5 phones (1 DN each).  These 5 DNs also appear on a 7962 w/sidecar as a line appearance for the supervisor.For calls made FROM these lines, or directly TO these lines, the supervisor...

                   Hi, Can any one tell me please - to get the Call recording and monitoring working on CCx V7 - do the agent phones need to be using spanning/mirroring on the switch ports to capture the conversation or is capturing of the conversati...