Unified Communications Infrastructure

Hi,Is it possible to be able to Display extertna; Caller ID on a Cisco IP Phone i.e. Displaying a Name instead of the number.Maybe this could be done by a lookup that Maps Name to known telephone numbers?Many Thanks,Ash

Hello,I am having CUCM 8.6 installed at one site and earlier customer was able to do conference call from one of the site to another, but now conference call is not working from one location to the other via WAN, cust is able to do the conference via...

Any guidelines for configuring Nortel switch to accomodate "voice vlan" assignment for a Cisco 6941 phone.

HiSometimes in my CUCM version "8.6.2" , some users experience this message in Cisco 794X and 796X phones when they access directory, when they log out or log in in extension mobility, etc:  "HTTP request cancelled"This message not occurs allways but...

Hi FolksCan I just run this past you all please.Have just upgraded from unity 7 to connection 8.6.We have a hunt pilot number of 4136 with 4 hunt list member numbers in the hunt (1930, 1931, 1932 and 1933)4136 is configured as the unity connection nu...

Hi to all,I'm trying to do a upgrade from CUE 2.3 to CUE 8.6. The installation was ok, but the CTI ports and route point isn't registering in the CUCM server, this server is a 8.5 version.Before we had a CCM 4.2 and CUE 2.3 with the same configuratio...

Hello,I am having CME configured in Cisco 2821 router having CUE 3.2 and CME 7.0 installed. When I dial the call from outside the organization,I am able to hear the prompt but when I press 0 to to reach the reception I used to get prompt message as "...

We are currently running MP 6.1 with CUCM 6.1.2.  We are planning to upgrade our CUCM to 8.5 in the next couple of weeks but want to check the compatibility of MP6.1 with 8.5 CUCM.  I have checked the CUCM compatibility Matrix which refers to the fol...

Hi All,I need your help.Please I need put a advice when my customer receive a call and after redirect the call a other DN.For example:From PSTN call to my customer and hear a advice and when finish the advice the call is transfer to the secretary.I t...

I'm not sure if my title of this case was cryptic enough...Basically after an agent ends a call, they'd like to have at least 45 seconds after the call before they're placed back in the queue of available agents.  How would this be done?Thanks for an...

    HiIf i add a add module to a existing ISR router. How about the warranty for the add on module. Base product is covered for 3 years. Did the add on modules comes with separate warranty (smart net )?