Unified Communications Infrastructure

I am not sure if I am missing something, but it appears that the default outdial restriction table does not work for me, I defined restriction table to have the first rule “*” blocked for testing and I am still receiving notifications on internationa...

Hi,We need to create an IVR script for a client to retreive information from an Oracle DB to compare the information received from the caller through IVR menus with the info in the DB ( like PIN numbers etc.). I can see that by enabling the IVR optio...

Are there any plans to have this supported with CUCM? I believe as far as version 7.X there wasn't any and I dont see any references to this in the 8.0 collatoral. Can anyone comment if this is slated for the future?ThanksSrini

I was looking to see if anyone ever ran across this error. I am trying to run a Cisco Unity report, either a subscriber report, or a system report. I receive a message stating that the report was successfully queued. When I check the queue, I never s...

                   Hi all,                          I am going to integration Cisco unity server 7 with microsoft exchange 2010 .... please share me if there is any possibilities of failure of this task  or what are the milestones during this process...

I'm new to cisco VoIP and also new to the company I am at so I am unaware of what to look for.I need to change the DNS configuration on the call managers on our network.We have 1 publisher and 3 subscribers, managing about 2000 phones in total.I have...

Calls inbound from SIP Provider to CME/CUE (B2BUA) are disconnect at 30 seconds into voicemail.My understanding is that RTCP reports should be sent from the RTP endpoints to keep the RTP session alive in this kind of situation (one direction is muted...

I have a customer with a new deployment of Unity Connection 8.6.2. Said customer is attempting to import users from LDAP. Syncronization with LDAP (Active Directory) is enabled on the LDAP Setup page, the LDAP directory configuration is complete and ...

When I login to the CME GUI, and I am unable to do anythign. The dropdown menus are not accessible. I am running v8.8. I have downloaded the latest files. I am running IOS c2900-universalk9-mz.SPA.152-1.T1.binEverything that I can tell looks right bu...

                Hi ,                        How to generate Cisco Unified CCX Historical Reports in contact centre ???Thanks for the help!Regards,Shaikh

i want add User group .  Standard CCM End Users . But i can't use space . How can i add Standard CCM End Users to ccm ?

Hi , How i can create more admin accounts in UCCX and Cisco Unity servers? ....Any Help will be appreciated!BrSHIB

Using CUPC 8.5(5) if the end users set to busy, then physically log out of computer (without closing CUPC first) they are still shown as busy to all other users, even though they are lgged out. When they do log back in, say the next day, this goes ba...