Unified Communications Infrastructure

Hi All,We have the CUPC client installed and working here, but I am not able to use immediate divert to voicemail on the CUPC client for external calls.The used desk phone for audio box is ticked.When an internal call comes through; I can push that c...

That is to say, I can ring a number, get forwarded to the group-delivery mailbox, leave a message ... and then when I check the mailbox, there are 0 new (or old) messages.So far in pursuit of the problem, I upgraded CUE to 7.0.5 with a from-scratch c...

Hello everone.I would like to know whether there is any way to configure any extension and when I call that extension I could heard a wav file and after hand up with CME without Unity. This is more simple that AA. Thanks you a lot. Regards.

(sorry if this was asked before).. Are you going to share the recording links of these sessions later on with us?Thx

  Having issue with a user where an active call gets dropped when the user is left a voicemail.  When the VMI light comes on the active call gets dropped.  Additionally the user can't make a call until the voicemail is checked and the VMI light goes ...

Hi all,Microsoft made a audit to ours systems and now tell us that we must pay licensing for OS and Database from UCCX (windows server 2003 and ms sql server). Someone can help to find information about cisco licensing for this product?If all is Cisc...

Trying to delete a system call handler which is no longer in use.  I have removed all dependancies yet I still get error "object is in use".  I ran the DB query run cuc dbquery unitydirdb select * from vw_handlerreference where  objectid in (select o...

Hi Guys,Consider the following scenario:I have a CUCM Cluster with the Following Extensions:2XXX: Sales3XXX: EngineeringI have a single H.323 or SIP PSTN GW.I have 2 different ITSP: 10.2.2.2 and 10.3.3.3Right now, All calls are routing properly throu...

I'm attempting to better understand some of the new dialplan features available in CUCM 7.X.Specifically, I've been reading the CUCM SRND and am attempting to "lab" up the dialplan design outlined here:http://www.cisco.com/en/US/docs/voice_ip_comm/cu...

Anyone know if there is workaround to issue/bug with phone playback bug below? Just installed the VMWS patch on Unty 7.02 ES40 server and rebooted, checked DCOM VMO settings (other cisco doc) and when we playback over phone the phone rings then we ge...

I need to get a report for 1. Mailbox Full Report2. List the phone numbers of voicemails in a specific mailbox.What do I need to do to create such reports. Is there spefic instructions for such a report?Unity Conn 8.5Thank you!