Unified Communications Infrastructure

Dear Support Community MembersI have got CUC 8.0 integrated with CCM 8.6. Due to the business requirements I disabled Spell Searches and Sending options so when user wants to send a voice message he uses internal extension only. It works great when u...

High-availability problems in the cluster when I remove the connection Unity Publisher Subscriber is marketed as the primary but only I have a message "the system is not available try again later"

Hi,A customer have a requirement that if an internal user want to dial outside (Local,Mobile.....etc), He must call the operator and the later give him a free line so he can have access.They dont want to use the concept of privilage like FAC for inst...

Hi ,Can anyone provide me code for adding phones through CME GUI.Trying to create a web customer admin for L1 support, just want to give them access to add phones thats it.ThanksAbhishek

Hi I have a voicemail subscriber with 6590 as its primary extension.If I configure an additional on-net 4-digit extension as an alternate extension, then this works fine. However, if I configure a PSTN number (10-digit) as an alternate extension, thi...

I have recently installed Cisco Smart CallConnector Advanced 2.01.012 on multiple machines.  The application works fine internally, but will not work over a VPN conenction using the Cisco VPN Client.  While connected to the VPN, I am able to ping the...

Is it posible to view details on incoming call volume on an extension ? I am running CUCM 6.1.3

How i can install Cisco unified presence in CUCMBE 6000 ? ..i need procedure for it ,can any one help me.

Hi,I'm having an issue where when users send message to a Public Distribution List, with nested PDLs it fails after the 16th member in the list. This is on 7.1.5b SU2 (31900-18). I have looked at SU3 / SU4 release notes and don't see anything with di...

Hi everyone,Kindly confirm whether e license is possible for the below mentioned communication manager license. ProductDescriptionCUCM-USR-LIC-ADDTop Level Sku For Adding User LicenseLIC-CUCM-BASIC-AUnified Communications Manager Basic Single User-Un...

Hi,I want to upgrade a customer from CUCM 4.x to 8.5, Unity to Unity Connection 8.x and then add CCX with 30 Premium Agents, as well as change the hardware to UCS.I know of the 3&3 for both CUCM and Unity, but we would like to use CUWL.As far as I ca...

Client has MeetingPlace 7.1.1 installed. Outlook email notification for MeetingPlace stopped working.Problem symptom:  When users try to schedule a meeting from web server page, both scheduler and invitee do not receive email notifcaiton in their ema...

Hello everyone,I've a client running Standalone Unity Server 7.0 Build 7.0(2).AD: 2008Exchange: 2007Client deleted the EA_Admin account and restored it back. Since then, they are not able to add/delete any subscriber. Following message is populated o...

Dear AllIn UPC for deskphone control option (choose phone to control) is not active.How i can change the user preferred device in CUP or CUCM?