Unified Communications Infrastructure

Hello, I came across a crazy problem with the Cisco CuciLync (version 8.5.4) plugin and Microsoft Word 2010 (32Bit). I have 5 Word documents (in the .docx file format) at the same time on my computer (with Windows 7 Enterprise Edition 64bit). The Wor...

We are currently in the process of upgrading to CM and UCCX 8.X which all run on the same Linux OS.  I know I can only install the cisco approved updates to these servers.  What I am looking for is any documentation that might be available that expla...

I have installed IPC 7.0.5.0 on my Windows 7 box. I have 7942 series phone it works through. I have purhased a CS50 Plantronics wireless headset to work with both the IPC and my 7942. When I go to use the CS50 I can hear the numbers being dialed then...

Hi.  A recommendation for recording on the BE3000 would be appreciated.Cheers, Jim

Hi,we have CCM 8.1 and we want to interate with CCM 4.1. can you please help out what are the way to Integrate it with CCM 4.1. is it possible ? please provide some document.

Hi,I am using CUPS: 8.5 & CUPC: 8.5.4....From LAN, if i try to login to CUPC  it works fine. But from the WAN locations/branches if i try to login to CUPC it doesn't work. Sometimes it says: unable to contact cup server & soemtimes it goes for ever.....

Hi,I have an ISM module with the wrong image (SRSV instead of normal CUE)I have downloaded "cue-vm-full-k9.SPA.sme.8.6.1.prt1" and I am using the command:service-module isM 0/0 install url ftp://cisco:cisco@10.1.10.1/cue-vm-full-k9.SPA.sme.8.6.1.prt1...

i`m using cisco cucm-BE with mgcp protocol with the gateways,The Music On Hold is configured and work proparly but  i want it to work while the call is been transfered. When someone called form the pstn to the cucm and after he hear the autoattendant...

Hey team!I have employees that I want the ability to forward voicemails to an outside email address such as johndoe@school.edu.I do this currently for the users that I have NOT migrated from Unity to Unity connection.  The way i do it for Unity users...

Hiwe have to migrate our costumers from an old BPX to Cisco VOIP. On the old PBX exists an old CTI client and this CTI client has a big advantage. It's possible to mark a phone number in any application and press a (self defined) key (example F6 or F...

Our message aging policy is setup to permanently delete messages asap. It works ok when a user does a delete from the phone but when the user deletes from MS Outlook, the messages linger forever.When checked from a phone, the Outlook deleted messages...

We have a customer who received with their CCM 6 back in 2007, Two 5 Enhanced free CCX license and we normally would order to customers the CCX-70-BDL-OS-UPG; however this is now End-Of-Sale, We could not understand the migration options that were pr...