Unified Communications Infrastructure

Hey team!I have employees that I want the ability to forward voicemails to an outside email address such as johndoe@school.edu.I do this currently for the users that I have NOT migrated from Unity to Unity connection.  The way i do it for Unity users...

Hiwe have to migrate our costumers from an old BPX to Cisco VOIP. On the old PBX exists an old CTI client and this CTI client has a big advantage. It's possible to mark a phone number in any application and press a (self defined) key (example F6 or F...

Our message aging policy is setup to permanently delete messages asap. It works ok when a user does a delete from the phone but when the user deletes from MS Outlook, the messages linger forever.When checked from a phone, the Outlook deleted messages...

We have a customer who received with their CCM 6 back in 2007, Two 5 Enhanced free CCX license and we normally would order to customers the CCX-70-BDL-OS-UPG; however this is now End-Of-Sale, We could not understand the migration options that were pr...

Dear ALL ,Can anyone supports me to get Cisco TPS .exe file from CUCM 8.5 as I installed CUCM 8.6 and thired party application needs Cisco TPS (TAPI ) 8.5 ?Thanks,Ahmed Ellboudy

Hi all I am new to UC540 and I would like to know if there is a User guide or Administration guide that will cover basic configuration  and advence features in a step by step way.Thanks

Hi All,Can someone confirm whether Cisco Unified Communications Manager version 8.x supports Forced Authorization Code (FAC) for third-party SIP devices registered as line ?Appreciate your time,Thanks,Kiran Parvati

I have enabled video for my Cius. When I call another Cius, video option is greyed out. I checked CCM and video is enabled. Is there a way to enable video from Cius.Please let me know. I apprecite it.Thanks

Hi all,We just received the Cisco MP 8.5.2 DVD from the PUT.Prod#: MP8X-AV-SVR-K9-UPWe tried to do a clean installation via VM.However on the installation process it HANG/STUCK at:Running install…Running /sbin/loaderAppreciate if anyone can please ad...

I would like to deploy the softphone in CUPC but I do not like the Answer with Video button since we do not want to deploy video cameras to all our users.  Is there a way to prevent the activation of video.  I do not want someone to put a video camer...

Hello,I have installed CUP version 8.0 in the lab environment. The installation has been successful, however I am getting some issues on Personal Communicator. If I log in PC and my status changes automatically depending whether I am free or on the p...

I have two DNs that will not work with BLFs on a 7965 ip phone. I'm not sure really what else to check. I have compared it with a working phone / DN and eveything would appear to match up.