Unified Communications Infrastructure

HelloI  know this may seem a strange question but I am struggling to find an  answer to it and am hoping this is the correct place to post the  question and get an answer.Our  organisation currently has a CUCM cluster. When new phones are needed  the...

We have lost the ability for Caller ID from all inbound calls from outside the corp network? If we call within the corp network we see the caller ID.We contacted our carrier and they are saying it could be an issue with our Cube router, can this be p...

Hello all,                i am working on cucm 6. i want to download cucm version 7,8 and run into vmvare but i can't found the ios image, can anyone help me for this, please send me link on my mail id: mukesh@scopesky.comthanks in advanceRegardsMuke...

Does anyone know of a way to recovery/reset the CCMAdmin password in CallManager 4.2?I don't have many details unfortunately, but a customer has deleted one of the admin accounts for CallManager 4.2. This isn't the Windows admin account, but the Call...

Using Call Manager 8.6, I've successfully tested System Speed Dialing through using both Translation Patterns and as Directory Numbers (using the Call Forward Destination field).  Since using Translation Patterns DOES NOT allow for a alpha display na...

Dear all,I have problem with Cisco 9951 and Unity on latest CUCM 8.6.2.When phone have enabled Video Capabilities there is no sound when connected to Unity and CCX.When I disable Video Capabilities (Cisco Camera can be enabled all the time) everythin...

My company currently uses Unity 4.0 and is looking at other options, along with Unity Connection 8.5 to replace the current legacy system.My question is simply what is a good/ if not better system to tie to Cisco Call Manager 6.1(2)?I am open to any ...

All,Has anyone deployed the Cisco viewmail 8.5.4 client silently to include the required DirectX application?  We are attempting to deploy this application via SCCM and are unable to find a command line switch to deploy the DirectX portion without us...

Unity Connection 7.1.5.I am trying to get a Unity Call Handler to send callers to a previous handler.For example: 2 handlers - A and B.For both of these, I give the caller an option to go to another handler  X.I then want handler X to play a greeting...

Hi all,I have unity connection 8.5 server. When a user record his message to other user and stay online rather then hanging up, he is asked to press 1 if he want to send his message then he is prompted "if you want to dial an extension you may do so ...

Our university uses cisco call manager cluster of two nodes.Recently we   installed jabber client on several iPhones 4s and register it on our call manager cluster.After short usage we noticed that client disconnects the call when register on other n...