Unified Communications Infrastructure

I have CUCM 6.0 installed on physical machine.Now we changed the scenario and we installed CUCM 8.5 on virtual machine.I need to migrate from CUCM 6.0 to 8.5 first can I do that directly and how?can I made backup for CUCM 6.0 and restore it on CUCM 8...

Hello,What kind of use you do from the "xml" services abilities on the cisco phones ?After years now, we haven't met lots of customer that to use that : too colmplicated,... Does Cisco provide ready to use services, as simple to deploy as possible ?I...

Dear All,Can you please tell me how i can configure SNMP on my Cisco Unity.Please help me.Regards,Malik.

Hi All,Need help regarding a customer licensing requirement. Customer UC background as below:CUCM 6.1Unity Express 3.1Presence 6.07900 Series IP phonesThey are currently licensed under DLU. They are purchasing new 7900 Series IP phones. Seeing that D...

I have a CUCM 8.x & CUPS 8.x install.  I am having an issue with CUPS 8.0.171.15962 client.  All the Call Options are greyed out.   I am getting a error in the Server Status of:   "Device Error.  Please review the Server Health under the Help meni fo...

With Unity it was possible as an administrator, to delete all the messages in a user's mailbox, directly from the server (Windows).  Now, with Unity Connection (8.6.1) is there a way to do the same ?  When I'm logged as an administrator, I can see, f...

Good day!I have problem with working of inbound calls from PSTN. When caller dial busy phone, his hear silence instead of busy tone. I use following scheme:PSTN>Cisco 2921>CUCM 7.1 + CCX 7.0.2PSTN user call number 22xxxx, this number translte on Cisc...

Hi All,If anybody have some video or step by step configuration for details for dial via office feature. Please share it with me.Thanks in advance !!!!

Where can you change the seconds before a call is transfered in a call handler if a caller has not made a selection. It does not give the caller the option of pressing the last option before it says "Wait while I transfer your call".Michelle AwtreyPa...

Hi,I'm currently using AXL to query the CUCM (>7.1) for information about the CUCM configuration. I'd like to search the CDR records via AXL so i can handle this in a Java prog. I know, that via CLI it is possible to run sql commands on the CAR datab...

Hi,I have Tandberg E20 and i want to configure these phone with CUCM 8.0.3(a) how to configure these phones?Thanks,