Unified Communications Infrastructure

All,just a quick one regarding unity 5 - it's one of the servers you never need to touch and we've been tasked to re-deploy a new AD DC to it and i've found that UnityLdapAuthSetup.exe in the commserv directory will setup a new LDAP authentication pr...

Hello All,Is version 8.5 of Cisco Unity Connection ViewMail 8.5 backward compatible with Cisco Unity Connection 7.1.3.If not, where on Cisco website can I get a compatible version?The version of Outlook is 2010Thank you.

HiI am trying to integrate WFM with UCCX but the integration is not successfll and WFM is not importing user from UCCXIn the log file i  am getting following error:"[oocAgent] 11-22-2011 10:25:12 PM Handling server IPCC_Express[oocAgent] 11-22-2011 1...

Unity Connection 8.5.1 single inbox with Exchange 2010 and viewmail 8.5.4.  We arein the process of migrating from Unity 7.0.2 to Unity Connection.We are a lawfirm and many of our admins have full access to their attorney's exchange mailbox to manage...

I have an ATA 186 which I've configured as a PLAR phone, using this method:http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml It works a treat, someone picks up the analog phone connected to the...

Hi,Have Unity 5.01 ES88 runing for a few weeks, partnered with Exchange 2010 environment.Had issue yesterday where people could leave voice mails, but there weren't getting delievered to persons mailbox and thus message wating light not coming on. Th...

we are running a script which sends the calls to a thrid party IVR. The IVR will strip out the DNIS information, how can CSQ can keep the DNIS information.

Hello!We have a small install with CUC v8.6, Single Inbox configured, and Exchange 2003.When callers leave a message, it appears in Outlook - no problem.When you delete the message in Outlook, it does not delete it from CUC nor change the MWI status....

We have a customer waiting for their UCS C series (210 M2 I believe) servers to  arrive, since it is going to take more time to ship in the interim local Cisco  has offered two loaner servers to do the migration and move all UC products  later when t...

I would like to know if this condition is normal :- I checked the option : Prevent Callers From Skipping the Subscriber Greeting but I still programmed a "0" to get the reception. If I reechthe mailbox and the alternate greeting is activated, I cann...

We have Presence installed on the server but we can't find the local desktop installer.  Any help would be great.

Is there a list of all Registry Keys for ViewMail for Outlook 8.5.6  somewhere?My admins love forcing options via Group Policy/Registry Keys in scripts.  For example we want to be certain the Secretarys in public locations are using the phone for Mes...