Unified Communications Infrastructure

Hi,I have some issues with MWI for Single Inbox Exchange 2010 + CUC 8.5-HA (latest). When leaving voicemails, sometimes it takes up to 10-20 seconds for Exchange to deliver MWI message. Sometimes it doesn't work at all. CUC mailbox shows that the MWI...

Since seeing several posts and questions over the last few months about when VMO for Outlook 2010 was going to be supported, I figured rather than responding to every thread, I'd provide a single post with the Release Notes for the new VMO 8.5(4) for...

Hi, I am having a problem configuring a call handler for AA in Unity Connection. In the "Caller Input" tab, I want when users hit "3" to go to a specific number. Unity keeps telling me the phone number is busy and cannot complete the transfer. I know...

Where does one define time in a windows 2003 server for Unity?Is it in exchange?

Hello,I'm designing a CUC 8.X deployment that will have many sites.   In CUC, I need to be able to segment each site into seperate partitions yet want to give my ports access to evey site's partition via a "global" search space.   My concern is that ...

I have a user that is experiencing the following problem.  After logging onto CUPC, their status at the bottom of their CUPC window is "Offline(No Network)".  Their deskphone is not avaiable and they cannot "double-click" to dial a person on their di...

Hi,I found on the RTMT for CUP 8.5 on the APP Syslog Events several Critical logs of Cisco AMC Service, the content of the log says "the following SyslogSeverityMatchFound events generated: SeverityMatch : Alert MatchedEvent : May 5 09:24:24 hostname...

I am trying to figure out if department console 8.6 has a limitation to the contacts associated with a team. For example, I have two teams Customer Service and Operations that I would like to see the same LDAP users in the attendant console operators...

How do you configure a 7921 phone? When I go into Settings, some fesatures come up as locked. I see the phon in CM and it has a number assigned, however it is not registering with CM nor getting an IP assignment?I tries to set up the wireless SSID on...

Hi Guys!!I'm new in cisco voice systems, and I've problems to understand the operation of the system.I finished the software installation of CUCMBE V8 in a 7828 appliance, I've already configured 2 IP phones (7942 and 7965). I want to call of one ext...

I just noticed the CIUS is on New Product Hold (NPH) until March 12, 2012.  Is that correct?  Does this mean that customers ordering CIUS tablets will not receive them before March?Thanks, Jeff

Hi I have 2 Unity 4.05 , on box Unity VM's - not networked with eachother but integrated to same CCM. Can we use COBRAS to do the migration - export from one, impoort to connection and then do the other ? Any 'Gotchya's' , please advise.  Wil be usin...