Unified Communications Infrastructure

I'm having an issue with Unity 7.1.5 assigning the appropriate rights to allow users to reset passwords. I've created both a user account without a mailbox and a user account with a mailbox and assigned / tested the following roles - User Administra...

The CCNA certification for Voice has dependencies on some aspects of understanding and configuration on LAN switches; e.g the entry level device that seems to be valid towards gaining and using the switching skills to successfully be a CCNA-capable e...

Hi all,I do not have enough experience in CUCCX , and I faced a problem today and it was solved but I just need to make sure that what I did was true.I adjusted a script based on one of the predefined scripts in CUCCX and I uploaded to the server. th...

Hi,I need to renew the tomcat-trust .pem and .der certs on my unity server as I am getting alarms that they have expired.  Could someone please point me in the direction of a guide or give me the process to do it.  It looks to be pretty straight forw...

how do you delete imported users in Unity Connection 2 running on CUCMBE 6?Can't find the delete option...

Hi all,I am upgrading my UCM cluster to 7.1.5.33900-10 and I know that when I do all my phones will reboot and upgrade to the latest firmware. My question is will my VG224 devices do the same?Thanks,BR

Greetings!I'm running CUCM 7.1.5 with CUPS 8.6.1 and CUPC 8.5.4. I'm curious if it's possible to safely allow users outside my network (let's say they took their computer home for the evening) access to CUPC for IM only... I don't care as much about ...

So I configured cisco cius in call manger:- with ethernet mac- cius sip profile- no secure default- assigned to userid- assigned to mobility id- assigned to line which is assigned to same user id- in user setup assigned cius as controlled devicewhen ...

After I change the IP address of the Publisher, i am not able to login. It shows "Database Communication Error" but when I revert it back to the old IP its working. Please advice regarding this issue of what has to be doneRegards,Gibin George

cucm version is 8.6.1a, ldap is win2003 , cup8.6 and cupc 8.5 , my cupc login time consume about 20 seconds, is this login time too long ?  thanks!

I am trying to edit my AA script to allow for Rotary phones inability to dial. I would like to have it ring to the blast group if now buttons are pushed.Any ideas? I have downloaded the script and opened it in the 8.6 script editor but i can't seem t...