Unified Communications Infrastructure

I'm trying to record a message on the phone through CUTI, then set it as a greeting using CUPI.When I record, I POST{"op":"RECORD"}to /vmrest/calls/{callId}, which returns the following once I finish recording by pressing # on the called phone{"op":"...

Can we restore a DRS Backup of CUCM 11.5 on a new CUCM 12.5.1 and vice versa from  CUCM 12.5.1 to CUCM 11.5 ?

Hello, We had to do a disaster recovery for the Unity 9x after that we started having the following log errors. Service operational status is DOWN. Connection Access Layer;Connection Diagnostic Portal Service;Connection Directory Feeder;Connection In...

Hi all, We have an IM&P cluster of 2 members in Active-Standby mode. VMs installed with 5k ova. Users increased and we need to go to 10k. Question is do we need to install new VMs with 10k ova or we can just increase vCPU, vRAM and vDisc to the numbe...

Hi! I would like to know further  about the port ranges that is required deployment of UC infra.For example:expressway guide, port range 1024-65535 need to open. does this mean you need to open all these ports? or you can select any port number from ...

I was hoping to get some help with this. My boss and I are admittedly completely out of our depth with this Cisco phone cluster. Yesterday our CUCX sub virtual machine powered down for unknown reasons. After I got it back up, I have this inconsistenc...

Hello colleagues! I've got an issue with DRS system which doesn't want to work correctly. During the backup procedure the Master Agent sometimes get stuck at TFTP  stage or can't even connect to subscriber showing Status: Local Agent is not respondi...

Hi I am searching for solution or service to forward the local calls from each country to our MS Teams. Appreciate your help Thanks 

Hi Experts, From the OVA document below, CUCM 12.5 can be installed on ESXi 6.5 and 6.7 and uses "CentOS 7 (64-bit)".https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-unified-communications-manager....

Hi, We would like to build a relatively simple IVR based on Unity Connection.The worker calls the CUC number , and make an outside user system transfer (authenticated with UserID and PIN ) to a mobile or PSTN number.As we need to record all the calls...

Hi,We are hitting a bug in 12.5(1) SU3 that makes bulk export kinda useless (CSCvv67192). Bulk Export > 400 devices just fails and gets stuck (you need to restart the Bulk Provisioning Service to make it work again).It should be resolved in SU4.My 2 ...

I need to configure Cube on a ISR that is also using ISDN PRI to route calls to PSTN.I would like to route calls of specific DN's (calling number) via the new SIP trunk of the ITSP.I have these existing dial-peers: ! Incoming DP from CUCM to ISR:dial...