Unified Communications Infrastructure

Cisco Unity 8.5.1ES16.11900-16 and VMO 8.5.4 and higher.....

All,I have an issue with Cisco VMO 8.5.4 and 8.6...(latest version available) and users not being able to forward voicemails externally. I am already aware there are known issues with version 8.5.4 but have tested with the latest version on Cisco's ...

Resolved! Extension is not a valid entry

We have some extensions that you cannot connect to from outside calls. When a outside call comes in and the caller tries to connect to certain extensions they get a message that the extension is not a valid entry. I do know that the extensions that g...

ESW for MIG-CUCM-USR

Hallo, What is the ESW part number that corresponds to the part number, MIG-CUCM-USR? I could not find one using the Service contract center. I found ESW for public space and analog upgrade licenses but not the enhanced user upgrade license. MIG-C...

Resolved! CUCM Timezone

hello dear,why do we have two parameters for the timezone on CUCM?you can set timezone through CLI command line, and you can have your time zone on GUI interface, system / date and time where you use it in device pool.and for the note they can be dif...

Meeting place external calls

Hi,We have configured meeting place with webex-node.When internal users join the meeting we can hear eachother.When an external user calls the ISDN number he hears all the messages from meeting place, he gives the meeting ID and after that he should ...

Resolved! Outside dial tone !

Hi all.i am labbing this to clear my concept. I am using CUCM 8.0I created a route pattern956.7XXX (Partition->None) and gateway 10.1.2.4 (my router as CME and one phone registered with DN 7111)Outside dial-tone is checkedOffnetUrgent priority (unche...

Hebrew language locale available for Unity Connection 8.5(1) ES24 and higher

The Cisco Unified Communications Business Unit (UCBU) is pleased to announce the availability of Hebrew language locales for Cisco Unity Connection 8.5(1)ES24 or higher on Cisco.com . The COP file named uc-locale-he_IL-8.5.1.1-24.cop.sgn can be downl...

CUPS 8.5.3 show keyboard

Hi everyone,I have installed CUPS 8.5.3 with CUPC client 8.5.3, when I try to enable the keyboard to do a call, It isn´t shown. the OS is windows 7, but It doesn´t happen in other one only in two PCs.How can I solve this problem?I apprecitate you hel...

restarting the tomcat service after uploading a new cert

Hey guys,Just wondering if restarting the tomcat service on the pub after I've uploaded a new cert is a big deal with big consequences if it doesn't start up again.Any thoughts?BR

Call logs in Unity 7.02

How can I access the call logs? I need to be able to see incoming and outgoing call logs for particular extensions. I researched it a bit and found info about a plugin called CAR but I think it was for ealier versions as I do not see it as a plugin f...

Resolved! Auto Bounce to Admin

We need to set up a bounce of a VP phone to his admin when he is not in the office to receive the call. Where do we set this up, in CM or Unity?

Upgrading from 7.1.3a to 8.6.1(virtualized)

I looked at the compatibility matrix and a direct upgrade is supported. Now, my 7.1.3a is running on a dedicated physical server. I want to upgrade it to a 8.6.1 running on vmware. I have my own copy of Hypervisor ESXi 4.1 (the one you downloaded ...

Resolved! TFTP server other then CUCM !

Hi all.In case of CME or CUCM, where both of them are required to generate phone specific xmls for manually added phones, is it possible to define windows/linux system as tftp server to serve these files ?If yes, how the files shall be copied from CM...

Resolved! General Rule for CSS !

Hi all. I have read (and practiced) that partitions are assigned to any entity that is DIALED. That is the general rule of thumb. But i have seen CSS being assigned to lots of different things, so whats the general rule of thumb for CSS ? to which EN...

Unity Connection 8-6 to UC 8-6 User migration

If I move users from one CUC 8-6 cluster to another using COBRAS, will it keep their passwords?The clusters are not interconnected at the moment and are attached to distinct CUCM clusters.

Unified Communications Infrastructure

Forum Posts

Cisco Unity 8.5.1ES16.11900-16 and VMO 8.5.4 and higher.....

Resolved! Extension is not a valid entry

ESW for MIG-CUCM-USR

Resolved! CUCM Timezone

Meeting place external calls

Resolved! Outside dial tone !

Hebrew language locale available for Unity Connection 8.5(1) ES24 and higher

CUPS 8.5.3 show keyboard

restarting the tomcat service after uploading a new cert

Call logs in Unity 7.02

Resolved! Auto Bounce to Admin

Upgrading from 7.1.3a to 8.6.1(virtualized)

Resolved! TFTP server other then CUCM !

Resolved! General Rule for CSS !

Unity Connection 8-6 to UC 8-6 User migration

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CS-DESKPRO-K9++ USB Control

I want to know if certain DN's can forwarded with the called number

Cisco attendant console 14.0.2 unable to answer incoming external call

PCCE Finesse 12.6.2

VMware License for BE7M-M5-K9 Servers

Can CUCM be used to route calls between different sites?

MTLS does not take effect

I want add a comment to a voice-port or dial-peer

Cisco C8200 & C8300 Calls Per Second

CUCM 11.5 Overprovisioned