Unified Communications Infrastructure

Greetings,How do I place the audio blade off line?I am upgrading my development MeetingPlace servers to from v7.0 to v7.1.  I have upgraded the application and web server.  Reading the documentation states to take the audio blade off line but I don't...

hello we have unity connection 8.0.2 integrated with ucm 8.5.1we have a sip integration betwen uc and ucmtoday users are reporting that the MWI light is on, even though there are no VMsMWI synchronization didn't workit is affecting most of the users

Hi AllWe are having an issue at the moment registering a PRI port to Call Manager.2 ports, e1 1/0 is up and registered and has an IP address.However, e1 1/1 is not registered but has receieved and IP address.We have troubleshooted it and the only thi...

Hi,I have a single cluster with 1 publisher and 6 subscribers.  My issue is that a newly uploaded .wav file adhering to cisco’s requirements for encoding (u-law 8Khz, 8 bit, Mono) doesn’t play when a call is placed on hold. Its been configured as a M...

Hi im having a weird problem with unity connection 8.5 , I installed the spanish(Colombia) Locale and it works fine but the problem is when a i call a user and goes to unity for CFNA if attemp forward is set to spanish the system says "System Cannot ...

Hi allIn cucm 8.x, using sccp phones. When i dial a phone, it kepts on ringing and disconnects a bit late. Is there any timer that i can configure that if after 3 rings the phone is not answered, disconnect the call ? Thanks in advance

Hello All,I am trying to implement the Cisco softphone for a DR plan and was thinking of installing the software in a Terminal Server or U3 USB key. Does anyone knoe if the softphone supports either of these options.ThanksColin

Hi,In the Cisco Unified Communications Manager Features and Services Guide, Release 7.1(2) - Under  "Monitoring and Recording " section;http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsmr.html#wp1050068We can add SIP trink to ...

Hi,We are facing one way voice in our VoIP Network..IP Phone is registered to call manager properly. when we make a call outside (PSTN) from our ipphone, the call gets connected. But the PSTN user is not able to hear us properly..we can able to hear ...

Hi,I've been trying to get CUCIMOC working on a test machine but i keep getting the error "Unknown Error. [DeviceAdaptorInitializationFailed] Invalid CCMCIP authentication server configuration. [1200].Also, the server status has:Server Address: blank...

Hi,I have a customer who is using the Click to Call 8.0 Widget.They have contacts with the following numbers specified:BusinessBusiness 2MobileHomeThe Business, Mobile and Home numbers show up when I click the "Click to Call" toolbar button but the B...