Unified Communications Infrastructure

I'm new to the company, and I currently have a Cisco MCS 7828-H3 running UCM 6.1.1 with Unity connection 2.1.1.  We had a psu go faulty on the MCS which killed the phone systems for a day, and had everyone going crazy.  I figure best bet is just to b...

Ok, I have the UC540 with CUE 7.0 and CME 7.1. I've read many different possible problems and solutions to trying to get email notification to work, but none have worked whatsoever. Here's what I get when I trace my voicemail from CUE CLI:3554 08/03 ...

Hello Guys    My company is using CMM modules in a 6509 switch as the MGCP gateways.. Some of these modules even have 9 pri lines attached . They are also providing media resources like Conference bridges and Transxocder..Now we are planning to get i...

Hi,I'm using Cisco Unified CM Administration 8.0.2.40000-1 with LDAP sync. Before LDAP sync I could use Click-to-Call application with Cisco Unified CM End Users which I did configure. When LDAP sync is disable, Click-to-Call application registering ...

I have several 6921 phones that are for users that will not have voicemail on their extensions at any point. These phones will need to be able to successfully park calls. When I try to park a call from one of these phones, it will not allow it and sa...

Hi,We've just deployed a UC560 with a T1/E1  The service is provided by Optus. The card is configured as belowConnection Type: E1 ISDN PRISwitch Type: primary-net5Timeslots: 1-31Network Clock Priority : 1Clock Source: LineFraming: crc4Linecode: hbd3C...

Existe algun Documento como guia para esta configuracion.?saludos.

Hi, The Cisco MCS 7825-I3 is equipped with dual network interface cards. Does Cisco UCM 8.5 and Unity Connect 8.5 support dual NIC fault-tolerant or teaming on this server?Thank you!Andy

Hey all,We have been tasked with a way to inport 150 contact's into a users Personal Address Book.Taking a quick look...  there does not appear to be a way.  Any suggestions?

Hi all -Here is a problem I encountered that I want to pass along to you:When partnering Unity to Exchange 2010, the Unity_servername, USBMS_servername, EAdmin, and unitymsgstoresvc inboxes are moved from the old Exchange to the new 2010 server.  Usi...

Hi i have a unity server version 7 (voice mail) , it is working fine , later the customer request to me to change it to Unified messaging  instead of voice mail only , my question is is  there a way to change Voice mail server to Unified Messaging s...

I am having same issue.I am trying to configure a Call Handler option to route calls to external ext.Call come into main Call HandlerA.   Caller chooses option 3 which is attempt to transfer to call handlerB. I have tried configuring transfer rule fo...

Here is what I am trying to accomplish:About 10 end users all in separate home offices.  They would use the Cius with the media base to collaborate with each other, as a phone, as well as thin client to connect to virtual desktops hosted in the cloud...

I'm VERY new to Cisco Call Manager and Unity.  I've researched my question to see if I can find out the answers on my own.  Since I've been unsuccessful, I wanted to find out if the community can help me, as it has done before.  We have a few admin a...