Hello ,I want to update cisco Call manager 6.1 to 8.0 but I want to sure some things ,When I update 6.1 to 8.0 What will change my licesing type,Is that Hardware compability same 6.1 and 8.0 Can I update 6.1 to 8.0 without changing my hardware co...
Hi,We have installed the CUCMBE 8.6 the last week. We have could install the spanish locale for CUCM 8.6 but we don't find the locale for Unity Connections 8.6. We have tried install the locale for Cnx 8.5 but it is not possible install it.Where can ...
Dear all,Is there any method I can sync OR import my Microsoft Outlook 2010's contact into CUPS?I heard there is a method of 'Click-to-Call' within Outlook, is there any instructions for this??Cheers,Hunt
I have seen some posts from 2008 that says that CUC Live Record cannot be invoked by a one button action...I was wondering if anyone found a way to do this via an XML script or other method???Tks,-Carl
I have 4 agents in our call center that are being knocked out of the Chat view whenever anyone tries to send them a chat message. They are still able to take live calls, but they cannot send or receive chat messages. It only hapens with these 4 an...
Hi,I am running Unified Presence and Unified CM v8.02 with LDAPs integration. I can succesfully see the end users in both systems and i can succesfully login to end user pages. From what i understand CUPS only uses direct LDAP for contact search wher...
I have CER ver 7.1.1.10000-5 with the latest patches. I installed this one most recently to support the 2960S switch (ciscocm.cer7_1_1_CSCtj28150.cop.sgn).My 2960S switch is running IOS version 12.2(53r)SE. This switch is stacked with two members swi...
Hi All,I'm trying to get the Cisco Click to Call application to work. If I disable LDAP authentication and point the application to one of my subscribers I can successfully connect with a password for my account setup on CUCM. If I reable LDAP and pu...
Running Unity 4.04, I'm trying to setup a call handler to be able to transfer a call to another extension without that extension having voicemail assign to it, like a Hunt Group. I've checked the yes, ring a subscriber at this extension, but Eample ...
Hi!I’m new at creating customized scripts for Unity Express. I’m using Cisco Unified Communications Express Editor to configure a basic Auto Attendant script for a customer with some specific call flow needs. Basically I’m having problems with a supe...
Is there a tool out there (could be a third party) able to generate a report showing a breakdown by user of mailbox size in Connection 8.0 or later? The built-in reports do not seem to have that option. Thanks.
Hi,I am not able to read in UCCX Script.When i am running the recursive script after the doc = Create XML Document command , it is showing the following value in Doc variable-�com.cisco.wf.steps.io.XMLDocument�com.cisco.wf.steps.io.XMLDocument@0�Ins...
I have a customer that has decided to provision their UCS C-210M2 using a PALO card to an existing 6140. They intend on using UCS Manager to provision the server and serve network connectivity. This is supported right up until the Unified Communica...
