Unified Communications Infrastructure

I am trying to upgrade an NM-CUE module from 2.1 to really anything else, I started by trying to upgrade to 8.5, 7.1 and finally 3.2. The compatibility matrix states it should work with all three. Every time I attempt to upgrade it I get the followin...

Hi,¿Do you know if the Automated Attendant in Cisco Unity Connection 8.5 (CUCn) only route calls to user that has voice mails in the CUCn? ¿happend with extentions that hasn't voice mails?I really appreciate any anwser.Best Regards,Jorge Huaman

One of our customer is interested in 9900 with video what I need to know is1. Is video supported only in  9971 ? is it supported on 9951 too?2. They also want to know how much bandwidth it will take for video calls (audio+video).3. If three camera ph...

Hi,I am trying to test TLS functionality using Cisco 2811 as voice gateway.My set up is like A <-------->Cisco 2811 <----------->B(SIP softphone)where A is TLS enabled SIP peer.B is a normal SIP Phone.Call from B to A is successful.Call from A to B i...

Hi,A customer wants to migrate from a CUCM (6.1)+ Unity(4.0) solution to a CMBE system as it’s an overkill for only around 70 users that he has got. So instead of spending on upgrading 3 obsolete servers, it might be a good idea to migrate to a conso...

we want to move a installation from 4.1(3) to CUCM BE 5Kwe got 105 phones Cisco 79xx and 10 Cisco ATA 186i need to know how to order correctly, or the migration path to follow.Thanks

I have a Unity 5.x UM for Exchange with a failover configuration. It's running on HP DL380G5 servers with Windows 2003.CallManager version is version 7.1.Exchange Server version is 2010 SP1I'll be doing an in place upgrade. Same hardware.Should I go ...

Has anyone done a successful deployment of MVS with CUCM?We have purchased MVS 5 and installed the Blackberry side, but running into issues on the Cisco Side.Blackberry documentation mentions an MVS Option Package, but I cannot find anything on the C...

Is there a tool I can peep into subscriber mailboxes/delete messages like Message Store Monitor but for Unity Connection 8.5 ?I need to look at Unity/Unity Connection reporting in web/sa and cuadmin showing subscriber how many messages, mailbox size,...

Is there and easy way to pull port utilization for Unity that can be exported into Exel or even to a graph?  I seem to only be able to pull from CUCM for 30 days and for 5 ports at a time. Unity report also seem limited. Any ideas?