Unified Communications Infrastructure

Hello all,We want to redirect our cupc video traffic from our VPN to our MPLS network (where we have bandwidth to spare) using pbr and have been looking around to see what ports the video traffic uses?Does anyone in the support community here have th...

can we use meeting time desktop software for controlling meetings for meeting place version 7.0 with MCU 3545.I can able to use meetingplace conferencing manager.Please suggest

Hi Guys,I need to do a unity connection 8.5 UM integration with exchange 2003 and 2010 in two different AD Forest. AD 2003/exchange 2003 is in one Forest (Account Forest) with 2003 mailboxes on a corporate network AND AD 2008/exchange 2010 is in seco...

Hi there,have a hotel with a lot of rooms with cisco telephones and nobody knows the password to go in and retieve and deklte the messages. The telephones are 7960 and 7912 series with a unity express aim 12 mailbox Help !!! Thanks Niall

We are running Unity cxn 8.5. Does anyone know of a way to set the alternate notification devices to a schedule? I have my cell as a alternate notification device and it works but I only want this to work during business hours. Thanks in advance.

I’m looking to upgrade existing Unified Presence Server 7.1(2) to 8.5(2) via PUT CUP7-8-5-U-K9=. I was hoping to push out the CUPC 8.5(2) client to end users well prior to the server upgrade, then upgrade on a weekend the backend server to 8.5(2),how...

Hi all,After Updating a CUPS System from 8.0.4.10000-5 to 8.5.2-10000-49 the Cisco UP SIP Proxy and Cisco UP Presence Engine Service stopped running.Also when i'm starting the Service manually, the Service Status changes imediately to Stopped.The CUP...

Hi All,I have been asked to check what licences a new customer is using on their telephone system, they are using Call Manager 6.0.Wondering if anyone could tell me how to check the licences?  I've ran a few reports on the telephone system and have b...

Client is moving from Meetingplace Express 7.x to Meetingplace 8.5 (audio only) and wants to prepare users for feature differences/user experience, etc.. Anyone have a good link for this, or personal experience please share.Thanks,Brian

Hello All,I'm trying to resolve an issue my customer is having with the Do Not Disturb function on their softphones.  According to the Deployment Guide this is how it SHOULD work:"Cisco Unified Personal Communicator is in softphone mode and set to DN...

Hi experts,We just bought a 48U upgrade since all our 32 ephones are fully used up. When we apply the license, the 32 max-phone don't adjust to 48 so we cannot use the addiotional phone we wanted.Also we cannot verify how many licenses we have alread...

Hello team,In a UC migration scenario from CUCM 6.1 to CUCM 8.5 there is the need to preserve interoperability (guaranteed with release 6.1) with the following Genesys solutions (and versions): v4.5 – Express Voice – SSv7.6 – Genesys Outbound Voicev7...

I have a project to migrate business edition voicemail into Unity Connection can i use cobras to run the export and re import into unity connection?