Unified Communications Infrastructure

Hicurrent system is unified messaging 4.0(5) with off-box Exchange. Exchange stores the messages.I'm planning an upgrade from unity to unity connection 7.1 and also move the messages off exchange and have them stored on the Connection server itself. ...

Some users are getting the following error in viewmail when clicking on the message to playback. "no ports on the voice server are available for outgoing calls" We are running viewmail 5.0 with exchange 2003. Has anyone seen this before, it is worki...

Hello Friends,     I have tried the Cisco Mobile 8.1 on iPhone 3GS. I got the basic thing to work. I can transfer the call from iPhone to Cisco IP Phone by placing the iPhone to hold and pickup from the IP Phone. However I could not able to pick the ...

Hi, Our customer is looking to upgrade Unity 4.2.1, as the support will end by July. They are having Exchange 2010 and AD 2008.Currently they are having 2 servers and 300 license (150 on each server).Please help me out to give a solution for this and...

We recently added a second Unity server configured as a failover. When a subscriber account becomes locked because the caller has exceeded the number of invalid logon attempts, the primary Unity server becomes inactive and the failover server takes o...

All of our call handlers are used for an after hour type message.   Hello we are closed if you know your parties 5 digit extension dial it at anytime.   Well if you do this during the day it rings on that person’s phone and then forwards to that pers...

I am getting the following error message when is connect my CUVA to my Cisco IP communicator.my logitech videocam is not able to connect to the Cisco IP communicator.I am using Windows 7 Professional.CUVA is version 2.1.2.0.CDP driver version is 2.1(...

We have a unity primary and failover server and we need to rebuild both.  In the instructions it states if you rebuild the Primary first by failing over and making the failover server the primary you will need to do a dirt restore to the newly config...

Good DayI have some clients running the CUPS version 8 client who have the "Use my desk phone for audio" button ticked who experience one way audio when they ring the voicemail pilot from their physical phone.When this fault occurs,  they hear please...

I've been trying to get information on what to get for a new phone system, but both Cisco, and Cisco partners are being unhelpful. I guess they don't want my money. Anyways...I'm looking at a UC560.Does this come with CME?Here's my scenario:Cisco 282...

Hi,4BRI-NT module configuration to Polycon device(RJ45). We got PRI connectivity from ISP. If anyone dials specific PRI group number it has to be diverted to Polycon directly for video conferencing.Module - VWIC-2MFT-E1 + EM-4BRI-NT/TE available now....

i just have done shutdown and up cucm 8.5 . and it doesnt work second sub scriber. i designed one pub and two sub. plz your repliesSent from Cisco Technical Support iPhone AppSent from Cisco Technical Support iPhone App

I've just enabled ipv6 on a cucm server running 8.0.3 (ref the doc on implementing ipv6 on cm,  http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080b7d100.shtml) and have some comments and questions:1. loading...