Unified Communications Infrastructure

Hi all,I want to make the HLD as per customer request. In my scenario customer already have a LAN(AT switches) and WAN installed. I have to install the CUCM7.1, gateway router and integrate this with PBX and Microsoft Link2010. Please tell me the cor...

We are trying to use a script to accept a fax, then a DTMF,then route it to a MFP using DNIS. The MFP is a Canon IR5050 withone analog phone line. The line is already used as our main fax.Here's the breakdown of the hardware I'm trying to leverage:1....

Hi all experts.I will be having SIP trunk from a local ITSP terminaing on my 2821 running CME 4.x or higher. As discussed in my recent post, lets say i select H323 to communicate with cucm v8.0 In that case, calls coming from SIP and translating into...

Is there a way to create a default group and contacts.  We have alot of desktops to install CUPS and they all want everyone in the contact group.  The only way I found is to do this manually.  I would have to believe there is a global way of doing th...

I have a client who would like to have multiple Corporate Directory entries using the "directories" button.  It's a school so besides having the normal "Corporate Directory" search for users, they'd also like to have an "Emergency Numbers" search whi...

I am running WebEx V.6.7.1 CSF V.7.1(6) When I select a user that is in my Connect list and I want to call them using my pc or phone, it does not add the "9" prefix to the call, thus the call will not go through.Any thoughts?

Hi,We are trying to make a valid config using the "3 & 3 Upgrade Offer", but do not find the MIG-LIC-ANALOG option using the CUCM-USR-LIC top level sku.Both the enhanced, basic and public user "3 & 3 Upgrade Offer" migration option is available, but ...

Hi,We have Cisco Unity 8.0.3 Voice Messaging.AD and exchange are installed in same server.Customer required to use Cisco PCA for web access.But there is no option to change default password for PCA web access. Can user be provided functionality to ch...

We have a Cisco unity express 7.1 system on a C2821 NME module router and are interested in doing unified messaging.  Is this possible with this setup?  What would it take to get us there?  Are we going to need more hardware?Help is appreciated!Prest...

I have a Unity Connection sytem on 7.1.3 where users are saying that they are not getting some messages from people calling from both internal and external sources. Every time I test they get the message and the MWI. I have turned on the traces for C...

Dear alli have cisco unity connection 7.0my problem is when i want to create a new call handler , after i record the greeting, then i will try to listen to it so it seems that it has not saved anything and for I think for this reason when the calls w...

I have a Unity 4.0(4) system that seems to have developed a problem getting access to the UnityAdmin or Status.I am using ID's that previously worked (i.e UnityAdmin or UnityInstall).I get either access is denied, unknown account or get a login but n...

Hi,I´m missing a couple of files to test the app out on a asterisk server.Could anyone provide me with a sample file of AppDialRules.xml and DirLookupDialRules.xml. Can anyone provide these two files?Thanks,Eivind