Unified Communications Infrastructure

More than one Alternate Contact Number?

In Unity 4.2 is there a way to define more than one alternate contact number under the caller input section? I've got scenarios where a person may want to press 1 to connect to their cell phone and press 2 to connect to a broadcast hunt group. It s...

Extension Mobility and Presence Requirements (Device association)

I have a customer that would like to use Extension Mobility thorughout the system. According to the documentation when implementing extension mobility a user can not be associated to the device he or she is logging into. Now presence requires the use...

Resolved! CUE 7.2.2 Issue

Hi,I have to integrate CUE version 7.2.2 with CME 7.1 everything work fine except that when I try to add the CME to the CUE where looks like the CUE need the JTAPI user and pasword ! as mandatory field I was making some searches and looks like it is ...

Unity connection 7

Hi all experts.Can someone guide me on where to start learning unity connection from ?How can i use cisco docs to start unity connection ?

I can't make calls in my personal communicator

I can't make calls in my personal communicator, can someone help me?

Does anyone share this document?Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 8.0

I tried to donwload frow cisco web page, but the it's corrupted.Thank you in advance.Agustin

Unity Connection ViewMail forwarding messages

Hello,I'm currently using ViewMail for Outlook with Unity connection 7 with IMAP integration. My aliases in Connection are different than my Exchange email addresses. The problem I'm having is that I cannot figure out how send or forward a voicem...

Conference call dropped

We were able to use conference call for 20 senior management in the monthly meeting. In the last meeting, 8 conference calls dropped middle of meeting.Nothing changes in existing configuration. I have checked in CUCM Server, System > Service Paramete...

personal communicator

We have installed personal communication but two users can not make phone calls or long distance, I check the settings in CallManager, I don't see any problem.

CUCM 6.1.3 upgrade and clustering

We have CUCM ver. 6.1.3.100-16 on platform 7825I3. We would like to buy a new server do clustering and upgrading to 7.1 version. What we have to order ? Are these are correct?UNIFIED-CM7.1 CUCM 7.1 top level part number MCS7825I4-K9-CMC2 ...

Does E-SRST require CUE?

If I want to use E-SRST without SRSV do I need to have a CUE module in the ISR?

Unity 4.0.5 Service Contract renewal

We have one single Unity 4.0.5 on a really old Cisco server and we are lookingat renewing the Tac support for one more year since next year is the last date end of lifeWe've got the following quote from ATTQuantity 300 ESW UNITY-VM-USR $2,400Quantit...