Unified Communications Infrastructure

I have 2 servers running CCM 6.1.2.1000-13 on 2 sites both point back to the main server for Extension Mobility.Any new phones that are configured for the remote site fail to show the service Login/logout display correctly, display is blank once the ...

Hello,Expansion module 7914 is not working nor starting.Phone button Template is created, cables checked. any other suggestions.

It seams that Cucimoc cant transfer a conversation to its own remote destination. Anyone else haven seen that problem:It works from the same users physical phone without any problems. The other way round it works ok, that means if the call is taken o...

I heard there is new firmware version 9.1 coming out soon for these new 89xx/99xx phones. Do we know when that will come out ? and what are all the new features available on this firmware.?

I have a 3845 router running with multicast MOH and DSP resources used for conferencing. Will I be able to add a PVDM Slot and use it for MTP. I read in a DOC stating Multicast MOH and MTP cannot run on the same device. It would end callers hearing n...

How to enable Conference Chaining on CUCM 6.1.5?Currently, when Phone A conferences Phone B and Phone C , then Phone B & Phone C cannot conference anyone.They get the message - "Key is not Active" .How can we change this behaviour ?

HI All,I have an issue with unity 5.  Partner server is 2003 and they have added a new 2007 server to the cluster, ran the permissions wizard and all success.  However the server is offline and all mails collect in the MTA folder.  Is there a step we...

Hi,While installing Cisco Security Agent (CSA) I getting a warning messege. Please check the attachment. we are using AQM for UCCX.My question is "will CSA going to work properly if I click yes and continue with the installation.

Here is my ealier post: https://supportforums.cisco.com/message/3131241#3131241My error when trying to log into CUPS 8 with CUPC 8:Unable to connect to network.  Pleae check your network connection.Here is Cisco's Response:CSCth83141 CUPC 8 login fai...

Hello-anyone happen to know where (which directory) the unity admin plugin files are actually stored.  What files do i use to install the plugin manually...if at possible?  Thanks for any help.-Marcus

Hello,I need to upgrade Unity 4.0.5 without failover to Unity 8, and we are replacing the server as well.What would be the most efficient upgrade path for this?Thanks!!