Unified Communications Infrastructure

Hello,I plan to work on the Unity Connection in order to prepare the 642-262 exam.Could you please tell me on which Cisco Unity Connection version is based the 642-262 exam ?Is it based on the Unity Connection v7 or v8 ?Moreover do you know if there ...

I face a big problem I have system voice(CM6 + CRS + GW + 4 FXO + PRI E1) when anybody calls me >>>> the call succeed but the caller Number presentation delivered with errors Example: ORiginal No.:   0101060624Received No.: 0 01060624 ORiginal No...

How to enable voice recording for a CUCM ver 4.1(3)

Hello , I have instaled Cisco Unified Mobility Advantage 7.0.1i having some issues with services .below services is not running in  CUMA.but CISCO MANAGED SERVER service is running fine .1-SNMP Master Agent[STOPPED]  Component is not running2-CUMA Ma...

Hi All,I've a little problem... i try to upgrade unity 4.05 to 7.x.. the reconfiguration and Upgrade Guide for Cisco Unity Connection Release 7.x says, that i have to install cobras for migrating most of the data including callhandlers... im a little...

Hi,Does anyone know when (or if) the Unity Connection Speech Connect feature will support languages other than US English?I have lots of customers that would like to use this feature but who want UK English prompts.

Hi,We newly setup UC520 for one of our customer and facing clock sync issue. The timing is not displaying correctly at IP phones.Any suggestions.Thank and Best Regards.

1)  When I try to assign an owner to a Call Handler, I do not see a way of assigning a System Distribution List as the owner.  Is this not possible?2)  When I assign a person the role of User Administrator, it says they have permission to view user r...

Hi Guys,My apologies if this has been answered already, I was able to find pieces of info which seems to contradict the documentation.We have purchased CUMA 7.X, we have a Blackberry Enterprise Server and we do not have an ASA.From some of the posts ...

We are slowly converting from analog system to VoIP. Under the conversion, VoIP phones have a different prefix, but keep the same last four digits.Analog = 223-xxxxVoIP = 446-xxxxConverted users have forwarded their 223 numbers to the 446 prefixes.  ...

Hi All,We have a customer that has unity 4 server running with exchange, no failover.  They are moving to two unity server clusters on new servers unity 8. My question is that throughout the migration phase can we have all unity servers working in pa...

From time to time I need to copy Unity Voicemail messages for investigative purposes.  I can retreive the .wav files from exchange without a problem, but unfortunately they are in a format (G.729 I think) that Windows media player will not play back ...