Unified Communications Infrastructure

Hi,I am trying to install CUBAC 8.0.0.5 with CUCM 8.0(3).Application has installed fine on server and I am in the web admin page.I have configured an END user on CUCM as per documention (question why is this not an application user? Surely when I do ...

I have an interesting one here.....I cannot get the Mobility softkey to appear on phones.  I have added it to the template for onhook and connected.  I've applied config and reset phone and still nothing......Weird.Any assistance would be appreciated...

Hello,Wanted to know what tools do you guys use to have an MCS server with already installed UCM or UC or Windows2003. This implies to partitioning the hard drives correctly (if they are not) according to the UCM / UC build requirements (any supporti...

Is there anyway to get CUCIMOC and CUPC8 installed on the same PC.Yes I know they are both CSF devices and I don't want to do it in a live enviroment just in our labs, support machines and Customer demo enviorments. I don;t want them to run at the sa...

Hello,Our lotus notes administrator need to migrate our mail server from Domino 6.5.1 to 8.5.1 FP2 and he ask me about compatibility or issues with Cisco Unity 4.2(1) with Domino.I'm looking for papers or post about this topic on cisco, and I can't f...

Hi,Is there a documentation on how to directly upgrade CUCM 7.0(2) to 8.0(3). Thanks in advance.Sharleen

Do I need a license to upgrade from CUPS 6.x to 7.x on the same hardware?

Hi,I have a CUPS 7 server, and am testing phone presence against various versions of Sametime.The good news for me is that I can get the onhook  / offhook decorator to showup in the ST Plugin.  However, I dont fully understand whats required for it t...

Hi,I'm looking for a possibility to have an administrative look at the "whitelist" or "blacklist" a user can configure via the Presence User Options.To be more specific, I want to see which user are allowed or blocked in the "Privacy Policy" of the u...

Hi all,I am pretty new to IPT, and asked to prepare some documentation of CME and SRST on following:-1. Pro and Con of deploy CME2. Pro and Con of deploy SRST3. Any comparison table between CME and SRST4. Sample documentation of showing to users in a...

I have run into a senario where a user was away for 6 weeks during which time the mailbox filled up and messages expired. When they came back to work they had 19 expired messages. Time and date stamps and caller information was present however the me...