Unified Communications Infrastructure

Hi we use a CUBE to connect to CUCM clusters ( don't ask why ;-)) Anyway it works fine for voice but we want to add video aswell. As far as i can see thise should work but and just enable video on the voice class codec , however as anyone actually do...

Hello, I'm new to this but I'll try to use the right terminology: A --PSTN--> B --Redirect A over PSTN--> C (Our gateway) We have multiple callers (A) contacting our supplies (B) who sometimes redirect the original callers (A) to us (C). This all occ...

I have setup a lab environment with the license CM12.5-K9-LAB to learn more about vice and cisco collaboration.Everything works great but i have noticed that users that only use jabber on iPhone or iPad and get messages with APNS (push) gets logged o...

Hello,I'm trying to manage some certificates on our PLM. I'm able to login to the web UI just fine but there's no way to manage certs from in there (from what I can tell). Our version is 11.5 and there is only one account listed under Administrator A...

Hi,We're in the process of cleaning up our CUCM database, I would like to know is there a way to export users accounts?  I believe the Bulk Administration Tool can be used for this and if so, can someone provide the documentation on how to do? Any as...

Hi All,We have installed a new SIP trunkwe have 2 sites HQ and DR (CUCM cluster over wan):-HQ has 2 CUCM(pub and sub01) 11.5 , UCCX01 11.6-DR has 2 CUCM(SUB02,SUB03),UCCX02, cisco CUBE ISR 2901 and the new sip trunk to the CUBEwhen our client makes a...

A new Unity Connection (9.1.1.2) install has been pointed at LDAP (MS Server 2012) to Import Users.  Pulling up the Import User page takes about 2-3min. Searching for users takes a few more min. So it takes a good 6-7min of waiting to select a single...

Hi,In the past when upgrading our small cluster we've upgraded the Publisher and then upgraded the Subscribers and then rebooted/switch version the Publisher and then the Subscribers. This has worked fine. We're looking to go from 12.5 SU3 to 12.5 SU...

Hello, So I have 4 extensions Cisco SPA504G model with Attendant Console with almost similar AC configuration. All of sudden one particular Key alone started flashing Amber on 3 Extensions AC. When checked it shows not subscribed in the web portal. W...

Hi,Wondering if anyone has experience regenerating a self signed CAPF cert in a ISE/NAC environment? We have the CAPF cert uploaded to ISE to authenticate the phones on the network. I'm reading what happens when you re-generate the the CAPF cert and ...