Unified Communications Infrastructure

January, 2010 When Exchange 2010 became generally available last November, the first release had several issues that prevented interoperability with Cisco Unity Unified Messaging. Cisco and Microsoft together have identified these issues and Microsof...

Do you know from your experience if there is any demand for cheap call center solutions on CME platform?

HiI am building a new CCM cluster on vers 8 and have now to integrate with existing Alcatel 4400 on vers 6.I had originally planned to use a SIP trunk to connect but have now been told the Alcatel box does not have the necessary h/ware (INTIP2 board)...

Hi!After a upgrade to Cisco Presence Server 7.0.7 im having problems login in with CUPC to the CUPS. I get "Couldn't connect to the server" in the client (in Swedish) and the following in the logs for the client:2010-03-16 18:19:47,121 [0x00001f4c] D...

Hello Guys,I am currently facing an issue with a Callmanager <-> Unity integration.The situation is the following one:All user own a voice mail box.  User A forwarded its phone to his voice mailbox.  User B forwarded its phone to User A.If now User C...

Hi,I changed the CUCIMOC installation at my pc from version 7.1.1320 to version 8.0.2In the version 7.1.1320 I had the CUCIMOC bar in MOC (see attachment "Version_7.1.1320.jpg).But in version 8.02. I don`t have this CUCIMOC bar (see attachment "Versi...

Hey to everybody!I am here integrating Presence 7 with CUCM7. And I wanna know how to configure Instant Messaging with Unified Personal Communicator? is there any documentation? I did some search but didn't find any usefull info. so your help highly ...

Hi,I have ARC 5.1.1 installed with CUCM 7.1.3 and the issue is Operator Console not monitoring some phones for BLF status,its showing unavailable icon.Anu idea..Rgds,Ashraf

I am displaying presence for Available with a green circle with check in it and Idle, and On the phone with a yellow, minus sign in it. I understand that I should receive a different "blue" colored icon for on the phone and idle as yellow. How do I f...

I am doing a restore from Unity 4.0.5 to 7.1.3.10000-68 and I am getting the following errors as objects are being imported. I can okay past them but doing this for every object 5 times (it tries 5 times for each) will take forever.Does anyone know w...

Has anyone published a meetingplace express web meeting through ISA server before? What is the best way to publish the web meeting portion for external access?

Hi All,I just tried to setup a CUPS7+CUCM7 using LDAP (Active Directory). CUPS7 can see the user from CUCM7. But when use "https://<CUPS7 IP>/ccmuser" I always get authentication failure and also I cannot login to personal communicator. But I can log...

HiI found that IPMA service started, however, found IPMA port 2912 is not  listening. I used Assistant console tool  to test connectivity. Assistant  console tool  can’t  connect to primary IPMA server but backup server is OK.My Call manager version...

Hi team,As per my requirment I need to translate one DID number to analog.From Debug isdn I found ISP sending last 4 digits to router.. Here I need to forward this particular number xxxx to one analog number yyyyyyyy.!voice translation-rule 29 rule 1...