Unified Communications Infrastructure

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I am preparing to apply a new CA-signed cert on my primary Call Manager that is in mixed mode. I'm trying to determine what services actually have to be restarted as part of this process. There is no doubt i'll have to restart Call Manager, CTI and T...

I'm trying to figure out how to do this.  I have it working where it goes to the receptionist, and if she's busy, forwards to person 2, and then to voicemail, but it goes to person 2's voicemail if she doesn't answer; instead, I want it to go to the ...