Unified Communications Infrastructure

Has anyone had any trouble getting a SMA configuration working properly? My SMA test passes but I'm not able to get a meeting to work from the inside when the meeting contains external users.  I receive a connection refused (111) error message.  I ca...

HiWe are on CUCM 6.1 and testing the click-to-call 7.0. The click-to-call has dialing rules for international calls and we can setup the application dial rule at CUCM server, what's the sequcence when I play a call, the dialing rules first, and then ...

Hello all,I was wondering if you know anything about web attendant with CUCM 7.xis this still supported ?or what replaced web attendant on version 7 thank you

Dear Member,Our customer got a problem on Unity, the following is the background:2 x UM with manual failoverProblem: when customer maintenance their Exchange server, Pri Unity fail contact with Exchange and the TSP port become out of service then pas...

We are currently using CM 7.1.2.20000-2 (will be upgrading to CM 7.1(3) in a couple weeks), Presence Presence 7.0(2), and Exchange 2003 R2. We recently set up the Outlook Calendar integration with Presence and users are not able to change their statu...

I got a MGCP voice gateway with PRI line registered to CCM. When I disconnected the voice gateway from the network, I found that the layer 3 (q.931) of PRI is still up.Just wonder if there's any command to bring the PRI down when the MGCP VG is out ...

We are having an issue with VMO.  It was working fine for the last year, but recently the exchange servers were migrated over to new boxes.  We ran all of the wizards for that and repointed to the new exchange server on Unity.  Voicemail is working, ...

Hi, AllHope that you can help me.I am trying to add a Message Recipient as a Subscriber in a Call handler.Everytime I add the Subscriber and Press save it looks fine.But when i then return, The subscriber is away and now it the Public distribution li...

Hi,I was following Cisco doc to add Canadian French into Unity Express 7.0.5. It went through with no errors and restarted. However, I still could not see the new added language installed. When I show software version detail, it still says global sup...

Hi all,Previous SUW that i have run on Unity 5.0 servers have been v2.0.x.x.   I take it there is no issue running the newer v3.0 SUW? Am i correct in saying that these .exe's are cumulative MS patch files that can (in theory) be installed onto a bra...

hii want to send the CDR reporting automaticly to FTP billing server each 1H.i have add the billing serveri don  t know how or when can i configure the automatique sending CDR report to this serverThanks for your help