Unified Communications Infrastructure

anyone knows why the PDC, and Exchange  must be comunicate to Unity  without firewall?, is it posible using cisco ASSA and open all to and from unity to those servers?.System Requirements for Cisco Unity Release 7.xI found that for  Failover Requirem...

Hi All,We had meetingplace installed by a third party and they removed the web meeting link from the email template.We have now upgraded the license to allow web meetings but I need some help in configuring the template to show a link in the email fo...

Can any of you give me a clue about CLI or ANI based call routing to an agent? Overseas calls should go to English CSQ and local calls should go to Other queue.Thanks..

After a caller leaves a message they are prompted ' if you would like to try an extension you may do so now ' -  is there a way of removing that? I think its the 'PhGreeting.cde!AfterMsg'  prompt....thanks, Jeff

Hi folks,Thought those in the community who are part of a small or medium sized business that is considering a migration to unified communications might find this recently published case study of value.  It describes how a small business, Fresh Direc...

Hi friends,I have CUPS 7 integrated with Cisco Unity 7 with Exchange 2007 as mailstore. I am having an issue where the Voicemail Server Status says Connected and if I try to view them they are not downloaded to the client. I can telnet to telnet to t...

Im a new user of the cisco forums..Please anyone tell me where is the IP Phone Services for Developers Forum ???I am doing IP telephone application now,and have some doubts to post.Please can anyone tell how to reach in that forum?? I couldn find it....

Running Meeting place express V 2.0.1.15, users that do not have flash player 9.0 wont be able to share desktop, Adobe has release flash 10 and Windows OS wont accept 9.0 any more cause vulnerabilities found, could not find any information in Cisco s...

Hi,I'm making a CallHandler with a specific greeting.  When I do anything that in the SysAdmin browser session (using various versions of IE6, 7, and 8), I'm constantly being prompted to "Enter Network Password" when there is a MediaManager bar to re...

I am a bit unclear if presence is supported between 2 different CUPS/CUCM clusters. They both exist within the same WAN, but have just evolved as two seperate clusters. There is an ICT between the CUCM systems. The CUPS systems aren't actually instal...

FYI this morning we cut to UC as planned and were forced to back out shortly after.A few weeks ago we upgraded from 7.1(2) to 7.1(3) to resolve some issues. Right after this upgrade we started getting some issues between Call Manager gateways and PB...