Unified Communications Infrastructure

Unity Connection 7.1.2ES14.22010-14. When importing individual accounts from AD the extension doesn't copy over. The LDAP import parameters look correct. We also have a similar issue with Department, but it doesn't seem consistent. Any help would be ...

Hi,We are running Cisco Unity 5.0 as unified messaging system with CUCM 6.0, Unity is integrated with AD and Exchange while CUCM also uses AD. I have been asked to look into the requirements for migrating these systems from the existing domain to a n...

Hi with CUE or IPCC script editor, I am able to write a script for incoming calls to company main number to ring a phone during business hours and go directly to after hour greeting when office is closed and on holiday.How do I acheive the same with ...

I'm currently running Unity Express 3.1.1 and I'm trying to get dial by ext to work anytime during the menu. Everytime I enter an ext it says sorry this ext is not valid. I'm looking through Script and I don't see anything that stands out. Can anyone...

If I had any hair left, I'd pull it all out. I'm trying to figure out why, when I go to Users - > Edit -> Change Password and bring up the Change Password page for a given user, the Choose Password dropdown box only contains "Voice Mail". I've only...

have a conferencing server setup for cups but on client it says the conferencing server is not available.what has to be done on mpe for this to work?There are no creds required for this so what exactly is this doing?I've tried name/ip and both ip's o...

Hello,is it possible to attach a voicebox to a user without the record feature?I want a voicebo only for playback a message and then disconnect the call.Can someone describe the settings or a admin guide topic name where i can find the feature, if po...

Hello,To associate an ephone-dn with a foreign exchange office (FXO) port, I use the trunk command in ephone-dn configuration mode...but when I finish the config and press the button in my phone...anything happens..What am I doing wrong? this is the ...

When someone calls an 800 number on our system, how do you get it to go to a certain number? We have two 800 numbers now but I can't see how they get to the numbers that they goes to now. Were do I look?

Hi,I'm configuring Unity7 to use SSL so it can access the Exchange 2007 server using IMAP (so the CUPC and CUMA clients can retrieve their voicemails from Exchange). The problem I'm facing right now is that when I submit the certificate request that ...