Unified Communications Infrastructure

HelloWe have Cisco Meeting place Express version 2. After I schedule the meeting, we receive the meeting invitation. when we click Join Meeting, a new window pops up with the below mentioned message."Get Flash Player""Breeze Live requires Flash playe...

When using custom keypad mappings: What is the expected behavior when keypad options are established(ie. a key sequence is assigned) but not voiced in the menu (check box unchecked)if the user presses the key assigned to "help" (versus repeat menu op...

Greetings Everyone,I have a client with about 50+ users who have a UC500 and UCC server.  Most of the users are in the office but some are mobile and out of the USA at times.  They want a timeclock system for employee productivity tracing.  I am hopi...

Customer has CCM 7.1(2) installed. CEO's phone is set to forward after 12 seconds in the event of RNA.Customer reports that there is an intermitent problem where the phone will ring once, and then forward before he can answer. Trying to determine p...

I am wondering if the ER Pub and Sub can be on different networks...ie over MPLS? I can't seem to find any info on this in the install guide.Thanks,Steve

Hello Experts:I've been asked to provide a report of how many calls have gone to our switchboard (via AC). I have to go straight to the CDR records because the CAR tool is saying my pilot point is not a valid hunt pilot number when I enter it. My que...

Subscribers are not receiving MWI alert when msgs are in the mailbox. Also, the mailboxes are stating "the mailbox is full" without any msgs in the mailbox.

Both lawyers and IT professionals are well aware of the increased importance of electronic documents in litigation.  How does voicemail fit into the discussion?Document retention used to be about paper – lots of paper – contracts, HR forms, tax retur...

Hi We have a strange problem. Sometimes when a user try to leave a voice mail to another CUC user the caller receive a message from the CUC Message cannot be delivery due to a unknow error. But after some times the message is received by the called...

Hi everybody,I have a CTI problem with my Personal Communicator/Presence Server installation.I use CUPC to control my IP Phone (7942) but sometimes the CTI feature suddenly doesn't work anymore and the icon in the upper right corner (where you can sw...

Hello all.I need a way to disable speech recognition in Unity 5.0. I want to shut down the VR server but when I do Unity does not play the conversation when users log into voicemail. If I blank out the IP address field in SA and hit save I get a bl...