Unified Communications Infrastructure

It seems even Cisco can't answer this one. I have BE 7.0(2) - with my CUWL came Presence 7.0.(3)The Presence HW docs state that the 7816-I4 and H4 Servers are not supported for this version of presence. Cisco have discontinued the H3 and I3 models.So...

Hi all,I'm reading a lot about integration between CUP and OCS but it is all about allowing MOC to control the Cisco IP phone; is there any doc about configuring CUP and OCS to allow messaging between their native clients? Of course, if something lik...

Someone once told me that when you do a search from the CUPC client, it does a live search of the LDAP directory. Is this true?I have a situation where we are changing extensions for many users. My CUCM 6 server that is also integrated with LDAP se...

Is there any way to get rid of the annoying "Unknown Caller" for Caller ID (it only matches known callers of the CUE system). I would say 75% of our calls are outside callers.

I am having an issue with Meeting notifications to outlook when a Meetingplace Express conference is scheduled through the Web interface. The user that schedules the meeting from the Web interface does not get the meeting added into their Outlook Cal...

Hi,In cucimoc deskphone mode, do I consume a DLU if all I want to do is use it in this mode ?nick

Dear All,I have tried to install CUPS 7 on vmware to integrate with CUCM 6 but during the installation the attched error message appeared , and I tried to install it many time but the same error message appears.anyone can advice me what is the proble...

is there any application available to allow user to change em password via phone interface? Sara

I am using Call Manager 4.X and Unity 4.x. A user keeps complaining of incorrect time on voicemail. This person is the only one having this problem. The time is correct on her IP phone. The unity server is saying the correct time.

We're installing Cisco Unity right now and the ONLY version of SQL server that Cisco is saying they will support with this product is SQL 2000 SP4. This was deprecated in April of 2008 and is out of regular support from Microsoft. Now for a company...

Is there a simple way to get an IP Phone display to show that they are calling Voicemail and the number when Unity or Unity Connection is using a SIP integration with CUCM like we can if it's integrated via SCCP?A SIP integration only seems to displa...

we have transfer to voicemail set up (*extension) in CUCM 7.0 with unity connection 7.0. However how can I add a certain amount of seconds before the vm plays, sometimes part of the voicemail gets cut off? Thanks