Unified Communications Infrastructure

I have set up a voicemail box and I am able to check voicemail internally in the company.I am also able to dial into unity from externally to check the voicemail message using mobile phone.However, it seems that when trying to dial into unity using l...

During normal office hour:When customers call 6834401, 4401 will rings and 4519, 4528, 4520 who has multi-line appearance to pick up 4401 calls, will flash to indicate incoming calls.In the event that none of 4401, 4519, 4528 and 4520 can answer the ...

we have a Unity system where we have set up a smart host and are doing email message notifications. Some customers are experiencing notifications from the system but there is no actual VM in their mailbox - they do get some correct notifications but ...

Hello All, I have a question regarding the use of the VM notification from unity personal assistant and recieving the vm in your email using an imap client via unity connection. With the IMAP client connected to the exchange server and VM n...

Hello,I am putting together a plan for an upgrade and below is an overview draft:CallManager ServersMCS7835-H1-K9-CM50P/N 74-4246-05Current Cisco Unified CallManager Version: 5.1.1.3000-5Latest Version: 7.1(2a) Upgrade Path: 5.1.1.3000-5 to 5.1.3e...

When the unified call connector and VT advantage are running at the same time no outbound calls can be made reorder tone is heard. If I close the vt advantage client the unified call connector can make outbound calls no problemPhone is configured to ...

I have question regarding the Cisco Unity Server Updates Wizard. This is the first time that I run this wizard. I usually running it though Windows Automatic Updates.In the first step,I have the option to install updates for:1. Microsoft Windows 200...

We are migrating to a net new Unit 7.x from a 4.x server. We did not do a "all in one upgrade ( install 4.x, DIRT restore, inplace upgrade to 7,x). Instead we chose to leave 4.x up and running and gradually move to 7.x by using the "move subscriber f...

hi,I've got an IPT project of +500 IP Phones with one CCM 6.1 Cluster and two voice gateways, customer has 1 Head Quarter and 9 Branches .. i want some clarification for design this project .... i have two options for deploy this project Option-I) Ei...

HiI have a unity express version 3.2.I have configured AA and changed the welcome promot from default .Now the customer is asking ne to change the option prompt after searching i found that the option can be changed by script editor .but my question...

any one have try this before ?MWI is working ?

Just started messing with a new Connection 7.01 server and I do not think our users will be happy with the phone menu conversation speed choices. Any chance on later versions this option mimics Unity's settings which allow this to be adjusted on a mo...