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Dear all,I have a Quality Management server working with UCCX5.0 and UCM6.0. This server will do the recording function for the agents. I've searched on Cisco.com but could not find the needed instructions on configuring QM recording on agents' deskt...

hoanghiep by Level 1
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  • 4 replies
  • 0 Helpful votes

Just a quick note since I'd had several requests for this of late - The Bulk User Delete tool for Connection 7.x was updated today:http://www.ciscounitytools.com/App_CUC_BulkUserDelete.htmthis version supports the option of "resetting" a user in plac...

lindborg by Cisco Employee
  • 317 Views
  • 3 replies
  • 0 Helpful votes

Resolved! Unity 4.2

Hi,I perform a New Installation of Unity with exchange 2003, and CUCM 6.1.2 and the integration was with sip, all it's ok.I have a problem, when an subscriber call to the unity, he listen the login promt, but whe any other number (Internal or Externa...

sjvitales by Level 1
  • 370 Views
  • 3 replies
  • 0 Helpful votes