Unified Communications Infrastructure

Hello,[I have the exact same post as this one and if you see that post, please just ignore it. I accidentally created it twice]Here's the issue:I used COBRAS to back up a test user on a one forest that houses Unity 4.x w/ Exchange 2003 off-box and im...

I have inherited a CUE 3.1(1) system from someone else. It's a 100 user mailbox system integrated with CM. I know its possible to download license types for each version of CUE on CCO, but i'm unsure how or where this links in with the number of user...

Hi,Unity 5.x, standalone implementation, two box with exchange on secondary.Keep getting these errors in the windows logs for the DC Event Type: ErrorEvent Source: KDCEvent Category: NoneEvent ID: 11Date: 12/...

Dear all,Is there any way to trace information of calls. Lets say if a user was having trouble dialing a specific number. Is there a way of tracing this call so you can see exactly why it is failing. Any idea? Please help...Thanks,

Hi everyone.. I have created some custom background images for our 7965 and 7970 phones on CM 4.1(3)... These are appearing in the User Perferences as expected.... Up until last week, I was able to add new or amended backgrounds on the CMs and they w...

CM5.1.3, CUPS6.0.2 and CUPC1.2.2I have contact list under 'General' group and get an error message when double the user 'Call failed - Unable to make call because no valid phone number was found'when I move mouse to 'Place a call' icon on the top lef...

I see an option to not reserve Voice ports, but not an option to enable an end user to choose either a web conference or voice conference or both. Is this functionality available in Meetingplace Express?

We are currently reviewing another office's Unity 4.0(4) and two Call Manager 4.2(3)servers in the interest of taking over management responsiblity. None of the three servers is being backed up and other than the admin passwords, I am not sure the "...

hi i have a new unity install that does not tell you the date a message was left, all you get at the end of the message is the time it was left. The "After playing each message, playTime the message was sent" box is ticked. I searched for some docume...

Is there someone desktop client to operatiion system Free BSD?Hughes,Leandro

We are using Unity 4.1 unified messaging. I do recieve my voicemails via email or can listen to them on my phone. But MWI is not working. When I try to resynchronise manuly in get an error telling me to check if all unity services are running. I foun...

Hello, i encounter a problem with SOAP when i try to retrieve CDR with an external billing software.- CUCM 5.1(3)d- Service activated on runningWhen we look at "http://@CUCM/realtimeservice" > "SOAP Monitor", we see the following error:"The SOAP moni...

What is the default password for users imported from Call Manager into Unity Connection 7?

I have Unity Connection 7 with CUCM 6.1 and SCCP integration. Problem is all the ports register in CUCM but the IP address of Unity Connection is not shown. IP address is shown as 0.0.0.0 in CUCM. I can log into Unity but unable to leave messages o...