Unified Communications Infrastructure

Hi Guys.. Just wondering if anyone has managed to configure Microsoft Communicator 2005 so that it can place calls over a VOIP network.. i have found some documentation but it relates to CM6.0.. is this still possible to set up on CM 4.13..Im not too...

We will be moving our Unity 5.0 to a new domain. The new domain will be Exchange 2007 on an 08 OS server.So it looks like I'll have to install the ES 56 for one.Also what do I need to do to move Unity to the new domain? we have failover involved as ...

We've just installed CUPC and Unity on around 25 computers. It works fine on all the computers but 2.When I try to launch the program, the login screen comes up. I enter the correct username, password and server IP.Immediately an error pops up and sa...

Had an issue where Unity stopped forwarding voicemails from external callers to the appropriate user's mailboxes but internal msgs were reaching mailboxes fine. For both, mwi was not working. After failing over to the secondary server & rebooting t...

Hello I am running Unity 4.0 server in failover and I have some phones when they receive a call the Message Waiting Indicator doesn't come on. When you log into the server that status shows that it is on. How do I fix this please help!!!

I have got a Unity 4.21 that sets for pager notification. In status Monitor I see the port dialing out the number but the phone actualy does not ring. I have checked the followings1-Unity does allow the outdial a number2-The PBX allows outdial a numb...

Anyone experience delay issues for users when they enter the voicemail box?I have a user who says that sometimes they are not prompted for their password from anywhere between 1 minute all the way up to 15 minutes sometimes.... Running Unity 4.2(1)It...

Recently I ran into a problem where some DNs in our 29XX range will not transfer to a specific destination DN voicemail account via the coverage path fields.These "problem" DNs will instead just transfer to the general Unity voicemail system but not ...

My call mananger can't forward call to unity connection when the call from PSTN. If i call from PSTN and no answer for few second by right the call should forward to voice mail but the call drop. No problem from internal ip phone call the voice pil...

I'm looking to understand licensing on Presence. I work for a Cisco Partner and we've registered our software from the Unified Workspace for Partner's Software and Licensing Kit. The Presence license provides what appears to be a node license, howeve...

I have a customer we installed Unified messaging 5.x and when he gets an voice mail it delievers him the VM in his Email but for some people it show's only the extension and other it show a name and extension, here's what the emails show - "message f...

We have an end user who got a prank phone call and our legal department wants us to obtain a log from the system? Is there a log of the calls that get processed into voicemail and where can I find it? We have the wave file with the date and time bu...

Setting up hunt groups in callmanager. I am used to a siemens setup, in that when a HG is dialed it will keep cycling through until picked up. in CM it seems to hit each member once, then disconnect. it is circular with rule of try next member but no...