Does anyone know what the issue might be with not getting a 7940 to pull a phone load from CME version 7.0, on a 2801. We have a mix of 7961's,7911's, and 7940's. The 7911 and 7960's pulled the new firmware but the 7940's will not. Here is the...
CM 4.2 and Unity 4.2,if a phone doesn't have vm, and the user press idivert when incoming call comes in, where this call will go? I know if there is vm for that ext, then it will send to vm box right away. But in this case no vm, will Unity look at ...
Does anyone have a workaround for updating a user's personal directory since the PreDial parameter for the Fast Dial service didn't copy over as part of the DMA? I don't want to tell my customer that there users have to update their fast dials.
Having trouble enabling message monitoring. I have checked the box to enable it on the phone view tab. I have an application user called phoneviewuser which I associated the phone to that user which is then associateed to a MessageMonitor group. I...
Hi There,Does anyone know the upgrade path from 4.2 to 7? I have found documentation that suggests that you can upgrade from 4.2 to 7 using the DMA but so far I have been unable to find any part no's. All parts no's I have found so far are upgrades f...
I have a distributed Unity topology which are digitally networked. The unitys are located in Calif, NewJersey, and London.The London Unity consistently get the error below...so I look up the ext and it belongs to a the NJ unity which is a valid acct....
I have a unity server (2.0.1.2000-337). Under the Users menu (Edit User Basics) the original entered SMTP address is shown, but grayed out. The customer wants to know how to change the SMTP address. At present, the SMTP address is the defined user Al...
Hi,We have two Unity 5 systems integrated with the same AD forest (different child domains) and connected to different Call Manager clusters that use site codes to route call between.One site uses 4 digits extension and the other uses 3 digits extens...
I have attendant console setup with one member, the member is using a 7961G-GE phone has dns assigned to it. When the AA Pilot number (1900) rings it goes to the phone that the attendant controls (1901, first DN on phone), however when a second call ...
I have CCME and I want to upgrade the "feature licens" from 24 phones to support 96 phons .I need to know how can I double check the current licencs .can any one advice me ?
Hi Unity 5.x, is there a way of turning on text or sms notification using a bulk tool. Bulk add allows you to put in an email address in for text pager 1 but theres no way of turning it on unless subscriber uses the TUI (pca is not being rolled out)....
I'm having troubles of getting the Exchange 2007 integration work on our MeetingPlace Express 2.0.3.35. I have installed the SSL Certificate of the Exchange server on the MPE server but I still got the follwoing error when I click on the Test button:...
Symptom:If someone joins a conf and leaves right away due to no one being in the room the meeting ends.OrIf the conf is joined too late the meeting has already ended.I'm not sure where these settings are and cannot find them in administration. Is any...
I am planning on partnering Unity 5.0 (without failover) from Exchange 2003 to Exchange 2007 which are two different servers. I would like to get any feedback if anyone has encountered issues with the proceedures of partnering to Exchange 2007. It ...
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